Redzone and MaintainX

Contents

Overview

Connect Redzone and MaintainX to close the loop between production and maintenance—log issues in Redzone, automatically capture them in MaintainX, and keep both systems in sync to reduce downtime and manual handoffs.

Custom integration, built and managed by MaintainX.

Key features

Automatically generate a MaintainX Work Request whenever a new Maintenance Action is created in Redzone
Capture assignee, title, priority, and due date from Redzone directly in the Work Request description
Poll Redzone on a set schedule (such as every 30 minutes) to check for new Maintenance Actions
Sync Redzone Request IDs into custom fields in MaintainX for traceability
Automatically mark Redzone Maintenance Actions as Corrected when linked MaintainX Work Orders are closed

How it works

1. Contact us

Book a tour or contact your Account Manager.‍

2. Scope the integration

Every business operates differently, and so do its systems. That’s why we work with your team to define requirements, scope the project, and design integrations that fit your workflows—ensuring the final solution meets your needs.‍

3. Review SOW & quote

A detailed Statement of Work (SOW) and cost estimate will be provided before configuration begins.‍

4. Configuration & testing

We’ll build, test, and validate integration flows in a staging environment before go-live.‍

5. Go live & support

After deployment, we provide ongoing support to ensure the integration runs smoothly.

‍

Requirements

Must have a Redzone plan with API access
Must have MaintainX’s Premium or Enterprise Plan

FAQs

What triggers a Work Request in MaintainX from Redzone?

Any new Redzone Maintenance Action will automatically generate a Work Request in MaintainX, including Display ID, Asset Name, Place Name, and Requestor Name.

Does completing a Work Order in MaintainX update Redzone?

Yes. When a MaintainX Work Order linked to a Redzone Maintenance Action via UUID is closed, the associated Redzone Maintenance Action will also be marked Corrected.

How often does Redzone sync with MaintainX?

Redzone Maintenance Actions are checked every 30 minutes and pushed into MaintainX as Work Requests.

About

Redzone

Redzone provides connected workforce software for frontline teams in manufacturing, enabling real-time collaboration, productivity tracking, and problem-solving directly from the shop floor.

Keep your frontline connected

Connect Redzone and MaintainX so maintenance requests flow automatically between systems—removing manual steps and reducing downtime.

Managed by:
MaintainX

‍Links:
Contact Support
‍API Documentation

Find other integrations

Connect your Infor ERP with MaintainX to simplify maintenance, parts management, and operations-related tasks.

Learn More

Never miss a maintenance request with this easy email integration from MaintainX.

Learn More

Boost productivity with MaintainX and Jira integration. Easily submit maintenance requests, auto-route to work orders, and track progress in both systems. Learn more on enhancing team efficiency.

Learn More