MaintainX vs UpKeep
Award-winning software you can trust
Why MaintainX should be your first choice
Better compliance controls
MaintainX supports automated corrective actions on inspection failures, helping you ensure nothing slips through the cracks. With conditional logic as part of your SOPs and safety checklists, you can make sure the right steps are followed every time.
More reliable data capture
Work order templates ensure your team can capture the right data every time. MaintainX’s AI-powered anomaly detection reduces data input errors by using historical data from previous inspections to determine if a new entry seems abnormal.
Better customer support
MaintainX's support team is available 24 hours a day, 7 days a week. In addition to customer success staff on all paid plans, MaintainX customers can access dedicated implementation services by engineering and industry experts.
Loved by customers
MaintainX has stronger reviews across all mobile app marketplaces and is the undisputed #1 software for maintenance and operations across third-party review sites.
MaintainX offers a superior mobile experience for technicians that drives higher adoption, improves response times, and optimizes the quality of data going into your system.
Smarter, AI-powered workflows
MaintainX improves productivity with smarter, AI-powered work scheduling based on labor insights and smart estimates. MaintainX’s AI-powered Procedure generator allows you to create digital checklists and SOPs faster by simply supplying a few key details. AI-powered voice memos automatically transcribe spoken information, allowing workers to add necessary context to work orders much quicker.
Improved response times with real-time messaging
In addition to work order commenting, MaintainX improves response times by offering dedicated instant messaging functionality. Users can chat one-on-one or in groups, and can share pictures, videos, voice clips, and documents.
MaintainX vs UpKeep FAQs
While both MaintainX and UpKeep support preventive maintenance, MaintainX’s software goes much further to enable and simplify maintenance management, with features such as automated corrective actions, AI-powered anomaly detection, dedicated real-time messaging, advanced reports and analytics, a pre-built SAP® integration, and much more.
MaintainX also offers a much more frictionless mobile experience, with a user-friendly interface and intuitive workflows that require little to no training.
MaintainX and UpKeep enable preventive maintenance by offering the ability to plan and schedule recurring maintenance tasks and address one-off work requests. Unlike UpKeep, MaintainX supports workload-based scheduling with labor utilization insights, allowing facility managers to schedule work based on staff capacity, and create custom schedules.
MaintainX also enhances maintenance management with a suite of AI features that include AI-powered procedure generation and voice transcription.
MaintainX and UpKeep both offer a range of plans and pricing options. UpKeep’s plans include a range of paid subscription-based options and an enterprise-level custom-priced plan.
MaintainX offers a free basic plan, subscription-based essential and premium plans, and an enterprise plan with custom pricing to suit your budget and business goals. The essential plan and premium plan both offer free trials, enabling customers to evaluate their features for themselves and confirm they are making the right choice.
MaintainX supports work order management with features including work order scheduling, anomaly detection to prevent errors, and real-time work order commenting. Pre-filled templates, signatures, and required fields help improve maintenance management by ensuring technicians capture the right data every time. Voice clips and photos enable users to create better-quality work orders by capturing more data to illustrate problems. MaintainX also offers an External Work Orders module, enabling users to improve vendor efficiency through collaboration.
MaintainX offers real-time asset status monitoring and asset health insights to make asset management as simple as possible. Users can track assets over time with meters and real-time readings. In addition, barcodes and QR codes simplify asset tracking by allowing users to instantly pull up historical asset performance data.
Both MaintainX and UpKeep offer various support services. UpKeep supports customers with live chat, email, and phone services. MaintainX offers 24/7 customer support, along with a customer community, a robust learning center, and the MaintainX Training Academy, which houses on-demand lessons and certifications. Customers can access support in multiple languages as well as a dedicated success manager and expert implementation services.
MaintainX and UpKeep are well-suited to businesses looking to streamline their maintenance operations in a wide range of fields. However, MaintainX is a more excellent choice due to its robust features that address the maintenance needs of all kinds of organizations, from small businesses to large enterprises.
MaintainX streamlines maintenance management for organizations across industries such as manufacturing, hospitality, retail, food and beverage, facility management, fleet management, education, and more.
MaintainX receives strong user reviews and ratings across all mobile application marketplaces and is the #1 CMMS and EAM software across third-party review sites. Check out more about MaintainX’s reviews, badges, and awards here.
MaintainX implements strong privacy and security controls to provide businesses with a more trustworthy experience. MaintainX houses a public documentation center containing security certificates such as ISO 270001 and SOC2, guaranteeing user data is safer and more secure. Visit the trust center to learn more about MaintainX’s physical, technical, and administrative security controls.
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