MaintainX vs UpKeep

Why MaintainX is the undisputed #1 CMMS
MaintainX is an AI-enabled CMMS that does more to streamline maintenance and drive efficiency than any other CMMS on the market.
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See how MaintainX compares to UpKeep

Based on the G2 Summer 2026 Report.
CMMS Software Customer Satisfaction
Ease of Use
Quality of Support
Preventative Maintenance (PM)
Reporting & Dashboards
VS
67%
100%
CMMS Software Customer Satisfaction
91%
95%
Ease of Use
91%
97%
Quality of Support
89%
95%
Preventative Maintenance (PM)
85%
90%
Reporting & Dashboards
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Why companies switch to MaintainX

"Since adopting MaintainX, we haven't had any of our networking equipment go down due to anything preventable. It’s hard to quantify exactly how much of an improvement it’s been."

Ellis Jenné
Maas Systems Project Coordinator

"Moving to MaintainX was one of the smoothest integrations I've ever seen in my career."

Jarrod Kipp
North America Product Supply Process Transformation Manager

“MaintainX functions so well in real time on the desktop and the phone. The support is amazing, and the opportunity for collaboration...is a huge opportunity for us.”

Phil Snyder
Senior Facilities Manager
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2026 LEADER
50

Why MaintainX should be your first choice

Easy preventive maintenance planning

MaintainX simplifies your PM planning with automated corrective actions and conditional logic, helping ensure nothing slips through the cracks. 

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Customer Support at MaintainX

Reliable data capture

MaintainX’s AI-powered anomaly detection reduces data input errors by using historical data from previous inspections to determine if a new entry seems abnormal.

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Work Order at MaintainX

Better customer support

MaintainX's support team is available 24 hours a day, 7 days a week via live chat and email. In addition to customer success staff on all paid plans, MaintainX customers can access dedicated implementation services by engineering and industry experts.

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Loved by Customers. Reviews across all mobile app marketplaces.

Loved by customers

MaintainX offers a superior mobile experience for technicians that drives higher adoption, improves response times, and optimizes the quality of data going into your system. It’s no wonder MaintainX is rated #1 CMMS across third party review sites

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MaintainX’s AI feature

Smart, AI-powered workflows

MaintainX boosts productivity with AI features that schedule work smarter, create checklists and SOPs from a few simple inputs, and transcribe voice memos to quickly add context to work orders.

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Reporting at MaintainX

Easy to scale and standardize

MaintainX helps you standardize operations and boost efficiency across sites. Enforce best practices with shared procedures. Cut costs with seamless inventory transfers. Track and compare site performance or view company-wide reports—all in one place.

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Deeper Insights at MaintainX

MaintainX vs UpKeep FAQs

Got a question? We’ve got answers. If you have any other questions, please contact us via our support center.

What are the key differences between MaintainX and UpKeep CMMS?

While both MaintainX and UpKeep support preventive maintenance, MaintainX’s software goes much further to enable and simplify maintenance management, with features such as automated corrective actions, AI-powered anomaly detection, dedicated real-time messaging, advanced reports and analytics, a pre-built SAP® integration, and much more.

MaintainX also offers a much more frictionless mobile experience, with a user-friendly interface and intuitive workflows that require little to no training.

How does MaintainX handle preventive maintenance compared to UpKeep?

MaintainX and UpKeep enable preventive maintenance by offering the ability to plan and schedule recurring maintenance tasks and address one-off work requests. Unlike UpKeep, MaintainX supports workload-based scheduling with labor utilization insights, allowing facility managers to schedule work based on staff capacity, and create custom schedules.

MaintainX also enhances maintenance management with a suite of AI features that include AI-powered procedure generation and voice transcription.

What are the plans and pricing options for MaintainX and UpKeep?

MaintainX and UpKeep both offer a range of plans and pricing options. UpKeep’s plans include a range of paid subscription-based options and an enterprise-level custom-priced plan.

MaintainX offers a free basic plan, subscription-based essential and premium plans, and an enterprise plan with custom pricing to suit your budget and business goals. The essential plan and premium plan both offer free trials, enabling customers to evaluate their features for themselves and confirm they are making the right choice.

How does MaintainX handle work order management and asset management?

MaintainX supports work order management with features including work order scheduling, anomaly detection to prevent errors, and real-time work order commenting. Pre-filled templates, signatures, and required fields help ensure technicians capture the right data every time. Voice clips and photos enable users to create better-quality work orders by capturing more data to illustrate problems. MaintainX also offers an External Work Orders module, enabling users to improve vendor efficiency through collaboration.

MaintainX offers real-time asset status monitoring and asset health insights to make asset management as simple as possible. Users can track assets over time with meters and real-time readings. In addition, barcodes and QR codes simplify asset tracking by allowing users to instantly pull up historical asset performance data.

What customer support options do MaintainX and UpKeep offer?

Both MaintainX and UpKeep offer various support services. UpKeep supports customers with live chat, email, and phone services. MaintainX offers 24/7 customer support, along with a customer community, a robust learning center, and the MaintainX Training Academy, which houses on-demand lessons and certifications. Customers can access support in multiple languages as well as a dedicated success manager and expert implementation services.

What industries are best suited for using MaintainX and UpKeep?

MaintainX and UpKeep are well-suited to businesses looking to streamline their maintenance operations in a wide range of fields. However, MaintainX is a more excellent choice due to its robust features that address the maintenance needs of all kinds of organizations, from small businesses to large enterprises.

MaintainX streamlines maintenance management for organizations across industries such as manufacturing, hospitality, retail, food and beverage, facility management, fleet management, education, and more.

What kind of user reviews and ratings does MaintainX receive from users?

MaintainX receives strong user reviews and ratings across all mobile application marketplaces and is the #1 CMMS and EAM software across third-party review sites. Check out more about MaintainX’s reviews, badges, and awards here.

How does MaintainX ensure the security of maintenance data?

MaintainX implements strong privacy and security controls to provide businesses with a more trustworthy experience. MaintainX houses a public documentation center containing security certificates such as ISO 270001 and SOC2, guaranteeing user data is safer and more secure. Visit the trust center to learn more about MaintainX’s physical, technical, and administrative security controls.

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