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What’s New at MaintainX: January 2024

What’s New at MaintainX: January 2024

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It’s hard to believe we’re already a month into the new year, but maintenance never stops, and neither do we.

To help your team hit the ground running in January, we rolled out improvements to our downtime tracking, cost tracking, and filters. We also launched a new Purchase Order integration with SAP this week to improve the data flow between MaintainX and SAP.

Together, these updates have made it easier for you to collect, analyze, and share valuable data across your teams.

Let’s take a closer look at how our latest updates can help you operate more efficiently.

Asset Status Requests

Log downtime faster with new Asset Status enhancements

Tracking, recording, and monitoring the availability of your assets in real-time all help you spot reliability issues and production risks before they become serious incidents.

To make it easier for your team to quickly and accurately record downtime in MaintainX, users can now mark equipment online and offline via work requests and corrective actions.

This means your machine operators can flag downtime when they submit maintenance requests, without stepping out of their usual workflow. Similarly, technicians can mark equipment offline with a single click when corrective actions are required following an inspection.

The easier we make it to capture this data, the more reliable your downtime records become, and the better you can budget and prioritize work.

Streamline purchasing with our new SAP integration

If SAP is your master system of record, you’ll know how important it is to keep it up-to-date, especially when it comes to purchasing.

Our new Purchase Order integration streamlines the process from end to end by allowing you to sync your POs between MaintainX and SAP.

You can create a PO in MaintainX and have it automatically appear in SAP to be approved and sent. Once sent, you can then track the PO through to fulfillment within MaintainX, keeping your frontline teams up to speed on new parts orders.

This complements our Parts Inventory integration launched last year to increase visibility over the purchasing process and avoid duplicate data entry. The new integration will allow you to reap the benefits of MaintainX’s intuitive mobile workflows without critical data being siloed from your ERP.

Cost tracking

Set up cost categories for smarter budget management

The data captured in MaintainX provides incredible insight into where your resources are going so you can calibrate, prioritize, and drive down costs.

We just made time and cost tracking even more useful by allowing you to customize the categories associated with work done in MaintainX.

Time and cost categories are available in your data exports, and show you how much time and money you’re spending when completing work orders. Now, you can customize these categories even more to fit your business, easily pinpoint what areas are costing you the most time and money, and use this data to make more informed budget decisions.

This data will make our Reporting module stronger and your operations more efficient as we continue to add new insights this year.

MaintainX Help Center

Supporting you with a new and improved Help Center

As well as strengthening the MaintainX platform, we’ve taken huge steps in the past month to provide better support to our customers.

In December, we launched the MaintainX Academy, which provides a comprehensive guided training path for MaintainX users. We followed that up with the launch of the MaintainX Community, which offers our customers a forum in which to share best practices with each other and reach out for peer advice.

Last week, we launched a revamped Help Center with improved tutorial content and FAQs. Here, you can find quick step-by-step instructions that help you get the best out of the various core modules of MaintainX, as well as new feature updates.

This is currently in Beta, and you can submit your feedback from the top of the page as you browse the new Help Center.

As always, we greatly appreciate your feedback as we continue to build the most intuitive and effective workflow management system on the market.

If you haven’t yet seen MaintainX in action, book a demo today.

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Colin Strachan

Colin Strachan is a Senior Product Marketing Manager at MaintainX, with a background in journalism and almost a decade of experience in SaaS marketing. In the past few years, he has worked with some of the world’s largest enterprises to adopt software that empowers their employees to work more effectively.

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