MaintainX Named Top “Free CMMS” in Capterra’s 2021 Review

Capterra recently named MaintainX among the top free CMMS software tools available in the marketplace. Last year, Capterra also recognized MaintainX as a Top 20 Work Order Software, Top 20 Asset Tracking Software, and Top 20 Facility Management Software option. This time, the Gartner-owned review site evaluated more than 300 CMMS software products before identifying three viable options:

“The good news is—you don’t always have to pay top dollar to use a CMMS system,” Rahul Kumar, Capterra writer, says. “There are few CMMS tools that cost nothing to use, and you can upgrade to a paid version to access additional features when you scale.”

What makes the providers on Capterra’s list unique? CMMS providers rarely offer any features at no cost beyond their introductory trial offers. In addition, many so-called “free plans” are sparse when it comes to functionality, reliability, and usefulness. Keep reading to learn about what makes MaintainX stand out from the crowd. Want more information? Check out the latest CMMS software reviews.

3 Reasons MaintainX CMMS Shines

Hunting for high-quality, free software can feel like searching for a needle in a haystack. After a while, you start to wonder if you’re asking for too much. But we don’t think asking for a free, functional, user-friendly CMMS experience should be considered wishful thinking.

That’s why MaintainX Basic Plan users get unlimited (non-recurring) work orders, unlimited asset entries, and unlimited team messages at no cost. Below are three more reasons to check out MaintainX:

1. Ease of Use

Did you know that most CMMS software solutions available today were built before the modern smartphone era? Consequently, the complimentary mobile apps they provide stem from code that was never meant to support mobile experiences.

That’s why their mobile versions sometimes seem clunky, complicated, and unattractive. In contrast, MaintainX’s engineers designed our software with mobile usage in mind from the app’s conception. Translation: it’s easy to navigate the platform’s dashboard immediately upon opening the application.

Many of our less technologically inclined users have said they were surprised at just how easy MaintainX is to use without training.

Of course, tutorials are available for those wanting step-by-step guidance, and answers to frequently asked questions are provided in our Help Center.

2. Team Messaging

Do you ever find yourself sorting through email threads, voice mails, and text messages to recover backlog maintenance requests?

If so, you’re not alone. Efficient communication is one of the most essential, yet challenging, aspects of running a well-oiled maintenance department. MaintainX is the world’s only mobile CMMS with business messaging. That means you can instant message team members in real-time via smartphone, tablet, or desktop.

You also can organize conversational threads by individuals, groups, or projects. In addition, workers can leave task-specific comments directly within work orders. Centralized messaging protocols ensure crucial messages are both delivered and received.

3. Generous Unlocked Capabilities

As previously mentioned, MaintainX Basic Plan users can create an unlimited number of basic work orders, catalog an unlimited number of asset entries, and access work history data. In comparison, most other CMMS providers limit or charge for these features.

Whether your organization has 10 assets or 1,000 assets, you can store their corresponding data points within your MaintainX account for no charge.

In addition, Basic Plan users can export an unlimited number of work orders as PDFs, catalog an unlimited number of vendors, and collaborate with an unlimited number of requesters on the app. The plan also includes a limited number of Premium features each month.

MaintainX—The Best Free CMMS

At MaintainX, we believe that maintenance professionals should be able to navigate a CMMS platform without hours of training.

But don’t let our application’s visual simplicity fool you. The engineering underneath the hood is clean, comprehensive, and powerful. The result?

An intuitive desktop, tablet, and mobile CMMS experience that makes task management more enjoyable. Want to see why IT Director David H. says MaintainX is “better than any other work order software or mobile app?”

Click here to download MaintainX for iOs, Android, or desktop.


How long does it take to implement MaintainX?

For the average customer, it takes three weeks to implement one site. For customers on our Premium & Enterprise plans, our team ensures a smooth transition to MaintainX within your organization. Partner with a dedicated implementation specialist through our structured three-week onboarding process. Learn more about our Implementation services here.

Is MaintainX secure?

MaintainX is compliant with security standards, including SOC 2, ISO 27001 & GDPR. It also supports Single Sign-On (SSO), multi-factor authentication (MFA) and custom permissions and roles. For more information, visit our Trust Center page.

Does MaintainX support multiple sites?

Yes, MaintainX Enterprise allows you to manage multiple plants or facilities within the same platform. You can also create customized reporting dashboards to track KPIs across multiple sites on the same screen.

author photo
Nick Haase

Nick Haase is a co-founder for MaintainX and is responsible for designing and leading the go-to-market strategies. He is a subject-matter expert in emerging CMMS technologies.

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