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For MaintainX and the more than 12,000 companies that rely on us, 2025 was about keeping operations running with less downtime, lower costs, and better data from the floor.
We’re heading into 2026 with another milestone: MaintainX has been named a leader in G2’s winter 2026 rankings, earning 163 badges across 225 reports.
Here is what customers recognized this season:
- #1 for computerized maintenance management systems (CMMS): MaintainX is G2’s highest-rated CMMS, powered by strong technician adoption that drives accurate data capture and faster mean time to repair (MTTR).
- #1 for enterprise asset management (EAM) across multiple categories: MaintainX ranked first in key EAM categories like usability and implementation, reflecting how quickly teams can get value from the platform.
- 100% customer satisfaction: Based on more than 1,300 verified reviews, MaintainX again achieved a 100% satisfaction score, the highest of any CMMS or EAM platform in our space.
G2’s grid report, pictured below, offers a high-level overview of software performance based on market presence and customer satisfaction. Quarter after quarter, MaintainX continues to lead in both the EAM and CMMS categories.
The gold standard for customer satisfaction
Our 100% satisfaction score is a reflection of what customers say in their own words.
“When it came to onboarding with MaintainX, everyone took to it like a duck to water. It just shows how user-friendly the platform is. Ease of use is something MaintainX nails.” - Kieran Conroy, Managing Director, Allwest Engineering
This score indicates that MaintainX is helping customers get the results that matter most to them, including reduced unplanned downtime, faster repairs, lower maintenance costs, and cleaner data from the floor.
“MaintainX focuses on what’s going to make their customers better and how to provide the technology to meet their goals. We meet monthly to talk about what’s working and what’s not. But they also ask us about the biggest challenges we’re having in the business, and how they can help support. It’s an approach that I haven't seen too often.” - Daniela Schumacher, Digital Manufacturing Team Leader, Hypertherm Associates

These reviews highlight three consistent themes:
- Technician-first design: Mobile workflows make it easy to capture high-quality data while work gets done.
- Real operational impact: Teams are experiencing less unplanned downtime, faster repairs, lower maintenance costs, and cleaner, audit-ready data.
- Partnership, not just software: Our ongoing support and regular check-ins focus on the customer’s biggest challenges, not just feature requests.
Continuing to raise the bar in 2026
This G2 recognition wraps up a banner year for MaintainX, which included announcing $150M in Series D funding and being named to the Forbes 2025 Cloud 100.
In 2026, our focus stays clear:
- Make MaintainX the fastest way to reduce unplanned downtime and maintenance costs.
- Give technicians the best experience so data quality keeps improving.
- Build the real-time data backbone that makes AI credible, safe, and actionable on the shop floor.
G2’s rankings are based on feedback from the people who matter most: our customers. See the success stories they’ve shared, or book a demo to talk to an expert about how MaintainX can transform your operations in the coming year.


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