Autodesk (MaintainX) is recognized as a Customers’ Choice in the 2026 Gartner Peer Insights™ for Enterprise Asset Management

97% of Gartner Peer Insights™ reviewers are willing to recommend Autodesk (MaintainX) 

The best way to gauge the success of maintenance software is to listen to what the people using it say after it goes live.

Autodesk (MaintainX) was recognized as a Customers’ Choice in the 2026 Gartner Peer Insights™ Voice of the Customer for Enterprise Asset Management Software report.

What is the Gartner Peer Insights Voice of the Customer?

The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process. Peers are verified reviewers of a product, who not only rate the technology or service, but also provide valuable feedback to consider before making a technology purchase.

In this document, only vendors with 20 or more eligible published reviews (and 15 or more ratings for “Capabilities” and “Support/Delivery”) during the specified 18-month submission period are included. Reviews from vendor partners or end users of companies with less than $50M in revenue are excluded from this methodology. See the full “Voice of the Customer” methodology.

Vendors placed in the upper-right quadrant of the “Voice of the Customer” graphic are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed both the market average Overall Experience and the market average User Interest and Adoption. Autodesk (MaintainX) was placed in the Customers' Choice quadrant and received one of the highest Overall Experience scores.

What this recognition means to us

We believe this score matters to our team because it comes directly from our customers. Autodesk (MaintainX) holds a 4.8 out of 5 overall rating on Gartner Peer Insights, and 97% of reviewers recommend us, as of August 2026. 

Thank you to every maintenance and operations leader who took time to write a review.

Choosing an EAM requires a thorough process, in part because teams know they’ll have to live with the result of their decision for years to come. We encourage anyone evaluating EAM software to read the reviews these Gartner scores are built on. 

Look for three long-term success predictors:

• Technician adoption and ease of use on the floor 
• Time to value
• Customer support that shows up when you need it

“The mobile app is incredible. It loads almost instantly and is incredibly quick to create work orders. It makes working with the system a pleasure rather than a chore.” -Engineering Manager, Manufacturing, Gartner Peer Insights review

“We like the versatility of the product and the continued improvements that follow with its use. Our team has picked it up quickly and we are turning toward its powerful analytics and reporting to help guide our work and give feedback to leadership. The ability to turn our focus toward preventative maintenance rather than responsive maintenance has been wonderful.” -Director of Operations, Gartner Peer Insights review

What comes next

This recognition arrives just months after MaintainX joined Autodesk. Together, we’re connecting what happens on your frontline to design and engineering data, helping you work smarter across the entire lifecycle of your assets.

You keep the physical world running. We’ll keep building for you.

See what customers say about MaintainX on Gartner Peer Insights. 

Ready to experience how our software works with your organization’s assets? Book a demo today.

Gartner, Gartner Peer Insights Voice of the Customer for Enterprise Asset Management Software, Peer Contributors, 30 October 2026.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.