Downtime Tracking Software
Downtime tracking for more reliable operations
Accurately track when equipment goes down, understand why, and quickly access data to keep your most important assets running smoothly.
Our clients using MaintainX report
Get equipment status updates on demand
Track when assets go online and offline. Separate planned maintenance from unplanned downtime so your team has a clearer view of what’s causing stoppages on the floor.
Track downtime accurately with less manual effort
Technicians can update an asset’s downtime status while completing a work order, so it’s easier to keep error-free records. And with pre-built integrations for systems like Ignition and Kepware, MaintainX’s OT data connectors can automatically update asset status the moment it changes.
Discover which assets and failures cost you the most
See which assets account for the most unplanned downtime, identify the most common reasons why, and set your team up to tackle the underlying issues.
Get trend data to improve your maintenance plans
Easily track metrics like availability, planned and unplanned downtime, MTBF, and MTTR to see where your program is working and where your team may need to take a different approach.
Catch equipment faults early with AI
MaintainX’s AI-powered anomaly detection flags unusual meter readings and early fault signs based on your maintenance history. Teams can investigate potential problems before a warning sign turns into a larger issue.
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Award-winning software you can trust
See what customers have to say
MaintainX is intuitive and easy to adopt, even for teams who aren’t tech-savvy. The mobile and desktop interfaces are straightforward and easy to use.
Compared to anything else I've used over the last 20 years, this is without a doubt the most powerful tool.
Since having MaintainX, no machines have missed any work. Downtime has decreased massively!
Downtime tracking software FAQs
Got a question? We’ve got answers. Need troubleshooting help? Check out our Support Center.
What is downtime tracking, and why is it important for maintenance teams?
Downtime tracking helps maintenance teams understand when equipment is unavailable and why. With accurate downtime data, teams can identify recurring problems, prioritize improvements, and make better decisions about maintenance resources.
How does downtime tracking software help reduce equipment downtime?
Downtime tracking software helps teams see which assets experience the most downtime and the reasons behind it. These insights can help maintenance teams prioritize preventive and corrective work and focus resources on the problems having the greatest impact.
How does MaintainX track planned and unplanned downtime?
MaintainX tracks downtime through asset status changes, with offline time classified as planned or unplanned. Teams can easily update asset status from work requests, work orders, or the asset itself, creating a more accurate record.
Can MaintainX automate downtime tracking using machine or IoT data?
Yes. MaintainX can use connected machine data to automatically change asset statuses based on signals. This provides more timely downtime data for reliability and root cause analysis.
What downtime metrics can maintenance teams track in MaintainX?
MaintainX reports include total downtime, planned and unplanned downtime, asset availability, mean time between failures (MTBF), and mean time to repair (MTTR). Teams can also identify their most problematic assets and common reasons for unplanned downtime.
How can AI improve downtime tracking and help prevent equipment failures?
MaintainX’s AI-powered anomaly detection can flag unusual values in procedures and meter readings based on historical trends. This can give maintenance teams an earlier indication that something needs attention, so they can investigate and take corrective action before equipment goes offline.