MaintainX Celebrates Inc. 5000 Recognition and Global SaaS Award for Customer Satisfaction

Contents

See MaintainX in action

Take a live, one-on-one tour with a product expert to see how MaintainX can help you go paper-free and reduce costly unplanned downtime.
Book a Tour

If there’s one principle that guides every product decision and support interaction at MaintainX, it’s this: when you take care of your customers, your customers will take care of the business.

MaintainX makes the Inc. 5000 list of fastest-growing companies 

Today I’m excited to share two milestones that belong as much to our customers as they do to our team. MaintainX was just ranked No. 274 on the 2025 Inc. 5000 list—putting us in the top 5% of America’s fastest-growing private companies, No. 25 among software companies, and inside the top 50 in California. 

More than 12,000 organizations—including Duracell, Titan America, and AB InBev—trust our platform to keep their operations running smoothly every day, and their confidence fuels this growth.  

MaintainX takes home award for highest customer satisfaction

In the same week, the SaaS Awards named MaintainX the 2025 winner for Highest Customer Satisfaction. Judges pointed to our AI-powered workflows that drive real adoption, measurable time savings, and performance gains—echoing the glowing reviews we see every day on G2, Capterra, and Gartner Peer Insights. 

“My overall experience with MaintainX has been stellar. It is a feature-packed platform that is constantly growing.”  —Customer in the Manufacturing Industry Gartner Peer Reviews, 2025
“MaintainX is the best CMMS I’ve worked with.”  —Customer in the Manufacturing Industry, Gartner Peer Reviews, 2025

The numbers speak for themselves

The impact our customers are achieving is the real headline:

  • 32% average reduction in unplanned downtime
  • 38% faster mean time to repair
  • 34% lower parts-inventory costs
  • Nearly five hours a week given back to managers for higher-value work 

These improvements mean production lines keep moving, safety procedures stay on schedule, and technicians spend less time reacting to problems and more time preventing them. 

Innovating for the frontline 

Results like these happen because our team ships product fast and partners shoulder-to-shoulder with the frontline. A recent favorite example: Cintas rolled out MaintainX across more than 200 sites in just nine weeks.  

A heartfelt thank you

Awards are great fuel, but they’re not the destination. They remind us that solving real problems for the people who keep the world’s factories, hospitals, and campuses running will always be our north star. So to every customer, partner, and teammate: thank you. Your feedback, trust, and hustle make achievements like these possible—and they push us to move even faster. 

Here’s to doubling down on innovation, championing the frontline, and earning your confidence every single day.

No items found.
author photo

Nick Haase is a co-founder for MaintainX and is responsible for designing and leading the go-to-market strategies. He is a subject-matter expert in emerging CMMS technologies.

Learn more

MaintainX Named a Leader in 2025 Independent CMMS Research Report
MaintainX CoPilot Just Got an Upgrade: Here’s What It Means for Your Frontline Team