Google Forms and MaintainX

You can set up this integration via Zapier, a tool that automates workflows by connecting apps — without writing code. (Note: A paid Zapier plan may be required.) Alternatively, your IT/Developer resource or third-party integration service provider can reference MaintainX’s API documentation and build the integration for you.

STEP 1:

Create a Google Form that is intended to capture maintenance requests. The form fields can include:

• Title
• Description
• Due date
• Priority
• Location

STEP 2:

Visit Zapier and sign in to your existing account, or sign up for a new one.

STEP 3:

Zapier enables you to set up integrations based on triggers and actions (called “Zaps”).

For example, you can create a Zap that enables your team to create MaintainX work requests from new Google Forms entries:

Select the trigger app and event:

• App = Google Forms
• Event = New Form Response

Then select the action app and event:

• App = MaintainX
• Event = Create Work Request

Follow the prompts in Zapier to connect MaintainX and your Google Form.

STEP 4:

Test your Zap. Verify that your trigger and action are set up correctly. Rename your Zap so it can be easily identified in Zapier.

STEP 5:

Publish your Zap. Let your teams know that they can submit maintenance requests via the Google Form, and the details will be automatically routed to MaintainX for your maintenance team to review.

Note: Additional triggers and actions can be accessed via the dropdowns in Zapier. Follow the instructions to achieve your desired integration with MaintainX.

Requirements

• Must have a Google Workspace plan.
• Must have a Google Form set up to capture maintenance requests.
• Must have MaintainX's Premium or Enterprise Plan.

‍