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Waites and MaintainX

Overview

Benefits

Waites and MaintainX connect continuous condition monitoring with frontline work execution so you can spot issues early and fix them fast. Analyst-reviewed alerts from Waites automatically become clear, prioritized work orders in MaintainX—helping teams reduce unplanned downtime and extend equipment life.

Partner-built integration, configured and managed by Waites.

Key features
  • Continuously capture vibration and temperature data with Waites industrial-grade wireless sensors
  • Turn analyst-validated alerts into MaintainX work orders, reducing manual entry and missed issues
  • Give technicians predictive insights from sensor trends and asset history, with recommended actions and AI guidance at their point of work
  • Sync priority, status, description, asset, and other key fields so instructions stay clear and current
  • Align analysts, engineers, and technicians with two-way comments and updates in both systems

How it works

1. Already using Waites and MaintainX?
This integration is managed by Waites—contact them to integrate. If you’re new to MaintainX and want to learn about our platform, book a tour with a product expert.


2. Authenticate, map assets & configure alerts

When you’re ready to integrate, Waites will help you:

  • Use a secure MaintainX API key to connect accounts
  • Map Waites-monitored assets to your MaintainX asset hierarchy
  • Define which alerts should automatically create or update work orders in MaintainX

3. Automate workflows
With Waites and MaintainX connected, predictive insights are accessible by your frontline team—turning condition data into timely, trackable action.


Requirements
  • Must have a Waites subscription
  • Must have MaintainX’s Enterprise plan

FAQs

I'm interested in the Waites integration, what should I do first?

This is a partner-managed integration led by Waites, who will handle configuration and validation with your IT and operations teams. Contact Waites to get started.

If you’re new to MaintainX, book a tour with a product expert.

How long does it take for updates to sync between Waites and MaintainX?

Sync is near-real-time. Most updates appear within one minute approximately.

What if I want to integrate Waites and MaintainX in multiple facilities?

Contact Waites and they'll work with us to establish a service account API that will enable you to integrate across facilities.

About
Waites
Waites eliminates downtime by blending advanced machine learning with hands-on human insight for industry-leading equipment management. By utilizing wireless sensors and big data analytics, Waites makes maintenance more efficient and reliable. Waites’ team of analysts is available 24/7, providing timely, expert responses to maintenance queries, minimizing downtime and extending equipment life.
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Predictive intelligence for frontline maintenance teams
Connect people and technology to close the gap between detection and repair. Analyst-backed alerts become MaintainX work orders, helping teams cut unplanned downtime, prevent repeat failures, and scale reliable operations across sites.
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