.webp)
The path to the highest levels of maintenance leadership is no longer paved solely by technical expertise. While engineering foundations are still important, a recent analysis of 100 job posts for maintenance leaders revealed that today’s leaders need a diverse range of experience and skills to progress their careers, including data analysis, risk management, team efficiency, and digital transformation.
This article provides a comprehensive skills matrix to help you diagnose your current level of ability in eight key areas and identify the specific milestones needed to reach the elite tier of maintenance management.
The maintenance leader’s skills matrix and self-evaluation template
To understand what top-tier organizations expect from their leaders, we analyzed 100 maintenance leadership job posts to identify the skills that appear most frequently. This self-evaluation matrix breaks down eight core categories into three stages: Developing, Above Average, and Elite.
Use the skills matrix to quickly pinpoint where your skills are strong and where you can level up. By grading yourself against these benchmarks, you can focus on the high-impact areas that hiring managers value most.
A maintenance leader’s career development plan: How to move from developing to elite
Advancing through this matrix requires a deliberate shift from tactical execution to strategic oversight. Use the following suggestions to prioritize your development across each category.
Work management
How to move from developing to above average
- Install a weekly planning rhythm and protect it. Set a fixed weekly planning meeting with ops, then publish a frozen schedule 24 to 48 hours before the week starts with clear contingencies for emergencies.
- Standardize job plans for high-frequency repeat work. Create simple templates that include scope, safety steps, tools, parts, and estimated hours. Start with the 10 most common work orders.
- Create a priority framework people can repeat. Use a leveled system tied to safety, production impact, and risk. Require every work order to have a priority and a reason code.
- Reduce hidden work with a daily triage. Run a 10-minute daily work order triage with leads that includes new requests, parts blockers, approvals, and schedule changes.
How to move from above average to elite
- Build a capacity model and manage to it. Track planned vs. unplanned work, wrench time, and backlog health by shift. Use it to justify headcount, overtime, contractors, or scope decisions.
- Scale the system across shifts/sites with operating standards. Document a site maintenance operating system, including a planning cadence, schedule rules, emergency workflow, role clarity, and KPIs.
- Master shutdown and changeover playbooks. Run pre-mortems, lock scope early, build critical path schedules, and hold readiness gates (like permits or parts) so execution is predictable.
- Align preventive maintenance and predictive maintenance windows to production constraints and asset criticality so the schedule protects uptime.
Asset and reliability strategy
How to move from developing to above average
- Create an asset criticality ranking. Score assets on safety, production impact, quality, and repair cost. Then use the ranking to focus PM quality, spares, and inspections on “A assets.”
- Close the RCA loop. After each RCA, assign actions, due dates, owners, and verification checks. Track action completion weekly.
- Improve PMs using failure data. For top downtime assets, review failure modes and adjust PM frequency/tasks, like removing ineffective PMs or adding checks that detect proven failure patterns.
- Pilot condition-based routines on one system. Choose one asset or asset group and start with basic condition checks, like temperature or vibration, with clear triggers for work.
How to move from above average to elite
- Publish a reliability strategy with targets and governance. Define goals, like downtime or OEE, and outline owners, review cadence, and escalation rules.
- Deploy a predictive maintenance program. Build processes for sensor routes, alarm thresholds, triage rules, and follow-up verification. Then measure detection rates and avoided downtime.
- Quantify reliability value in dollars. Track the cost of downtime, scrap, overtime, expedited freight, and repeat failures. Use the data to prioritize reliability investments.
- Standardize reliability methods across sites. Create shared playbooks for criticality, PM optimization, RCA standards, and PdM governance.
Continuous improvement
How to move from developing to above average
- Create a list of the top 10 losses or wastes at your facility and tackle it with a monthly plan. Use downtime and cost to create and prioritize your list.
- Turn fixes into standards. Whenever you identify a better way to do something, create or update an SOP and/or training materials. Keep a log of all changes and their impact.
- Establish a regular continuous improvement (CI) meeting or check-in with your team. For example, set aside 30 minutes a week to discuss friction in repair processes and solutions with a plan to implement those solutions.
How to move from above average to elite
- Launch a formal continuous improvement program tied to business metrics. Define each project, include stakeholders outside of maintenance, and track the impact of each project.
- Train senior technicians and supervisors to run regular CI tasks, like kaizens or a root cause analysis (RCA), then present results.
- Add CI metrics to meetings with other leaders and your team. Create a recognition system for sustained improvements.
- When a project works, package it into a repeatable template for other shifts or sites.
Reporting and analytics
How to move from developing to above average
- Move from reporting to decision making. For each KPI you track, define what decision it drives, who owns it, and what action happens when it’s off target.
- Adopt a daily and weekly KPI cadence. Every day, track schedule attainment, downtime, and emergency work. Every week, track PM compliance, backlog, and how bad actors are performing.
- Add context to every metric. When sharing a number, include month-over-month or quarter-over-quarter trends, root causes, and next actions.
- Clean your data. Standardize inputs like failure codes and work order notes.
How to move from above average to elite
- Build executive KPI dashboards. Tailor them to show the impact of maintenance on business-level objectives, such as revenue or labor and asset utilization. Have a clear template for presenting the KPIs to senior leaders.
- Influence decisions with leading indicators. Use backlog risk, repeat failure rates, condition alerts, and PM quality metrics to prevent losses before they show up in OEE.
- Standardize reporting across sites. Define KPI definitions and standard processes for tracking metrics. Establish a regular reporting cadence to align sites and implement improvements.
Safety and compliance
How to move from developing to above average
- Run a regular risk analysis. Do monthly area walks with the operations and EHS teams to log hazards, then create a plan to address them.
- Strengthen permitting and pre-task planning. Require a short pre-job brief for non-routine work, including identifying an energy isolation plan, critical hazards, and stop-work criteria.
- Track near-miss trends and adjust training, SOPs, or equipment safeguards based on those insights.
- Create safety SOPs for common jobs, including lock-out tag-out steps, PPE kits, incident and reporting templates.
How to move from above average to elite
- Create or join a safety committee. Partner with engineering, operations, and EHS to systematically eliminate hazards and implement safety and compliance improvements.
- Build and/or standardize safety and compliance training and competency framework. Define competency requirements by role and verify skills in the field.
- Lead audits and compliance tasks. Take charge of the entire process, from planning and scheduling work and inspections to applying corrective actions.
- Create a safety and compliance dashboard and reporting cadence. Track safety KPIs and regulatory compliance metrics. Use the data to update your team and other stakeholders.
Digital systems management
How to move from developing to above average
- Standardize workflows and data inputs. Make sure all work order fields are consistent and capture the data you need and want. Review PMs and ensure all frequencies and procedures are the same across asset groups.
- Clean asset hierarchies, routes, and approvals so the system supports planning and recordkeeping.
- Train for role-based usage. Fine-tune the maintenance request process for operators and other staff, train techs to log complete data, and build reports that supervisors can use.
- Run a monthly CMMS quality review. Spot-check work orders for completeness, remove friction in processes, and scale best practices.
How to move from above average to elite
- Establish governance for maintenance systems. Define ownership, naming standards, permissions, and periodic audits across tools, like CMMS and SCADA/PLCs.
- Integrate systems to remove manual work. Connect sensors, meter readings, PLCs, and/or MES software to your CMMS to automate data capture and the creation of work orders.
- Lead digital adoption and change management. Introduce new tools or new capabilities in existing tools. Design change management plans, conduct training, and track adoption metrics.
- Build a digital transformation roadmap. Prioritize digital initiatives by business value and roll them out in phases with clear success metrics.
Leadership and people management
How to move from developing to above average
- Run regular 1:1s with direct reports. Use a simple structure for career development discussions. Document commitments and follow up.
- Build a training for each direct report. Identify skills to develop and map them to aspects of your maintenance program, making sure to rotate opportunities.
- Improve cross-shift communication. Use shift handoff templates to improve communication across the team and departments.
- Plan regular meetings with operations and other departments. Create a standard agenda that includes joint projects, reportings, and development opportunities.
How to move from above average to elite
- Create long-term development plans. Create succession plans and development roadmaps that help team members take on larger projects, like shutdowns or digital implementations.
- Build culture through recognition and accountability. Recognize the behaviors that drive reliability and safety, and address performance quickly with coaching plans.
- Develop deeper relationships with other departments and senior leaders. Translate maintenance work into risk, cost, and throughput language while aligning team goals to business objectives.
Maintenance operations and business management
How to move from developing to above average
- Create a categorized budget and review monthly variance with actions.
- Implement structured inventory basics. Set min/max levels for critical spares, create standardized part descriptions, and audit cycle counts on high-value items.
- Build a vendor management routine. Score vendors on response time, quality, safety, and cost. Hold quarterly reviews and set expectations for improvement.
- Support capital work with clear requirements. Create a maintenance-friendly spec checklist that includes details about access, safety, spare parts, standardization, and maintainability.
How to move from above average to elite
- Quantify and communicate maintenance ROI. Build business cases linking reliability to throughput, quality, and cost so CAPEX and staffing conversations become strategic.
- Create a long-range maintenance plan (12–36 months). Align major rebuilds, shutdowns, staffing, and tool investments with production strategy and growth plans.
- Standardize operations across sites. Common spare strategies, contractor frameworks, maintenance KPIs, and planning processes.
The final word on maintenance skills development and career planning
the modern maintenance leader is no longer there to simply keep things running. You’re expected to build a business function that makes work repeatable, turns data into decisions, and creates a competitive advantage. You don’t have to overhaul everything to become this type of leader. Pick one skill and make a plan to improve in the next 90 days. Keep track of your progress, double-down on what is working, and over time, you’ll develop expertise and experience across a broader range of skills.


.webp)


.webp)