Zebra Printer TLP2824 Plus

If you need to replace the printhead, read the procedure and review the removal and installation steps before actually replacing the printhead.

1. Open the printer. Remove any transfer ribbon from the printer.

2. Grasp the printhead spring and pull it to the left; then, slide it free of the carriage.

3. Use the spring to pry the printhead clip off the right side of the carriage.

4. Pull the printhead and bracket forward.

5. Use a #2 Phillips driver to remove the screw that holds the ground wire.

6. Gently but firmly pull the two printhead cable bundles’ connectors off of the printhead.

Warning: Let the printhead cool for a minute before cleaning

Always use a new cleaning pen to avoid contaminating the printhead

Cleaned the printhead from the center to the outside edges?

This will move adhesive transferred from the edges of media to the printhead outside of the media’s path

Waited one minute before closing the printer?

Sign off on the printhead cleaning

Warning: Handle the sensors with care during cleaning.

Use a dry swab to remove dust if necessary

Use an alcohol moistened swab to break up adhesives or other contaminates

Use a dry swab to remove any residue left from the first cleaning

Repeat steps 1 and 2 until all residue and streaks are removed from the sensor

Sign off on the sensor cleaning

Warning: This procedure requires trained personnel with PPE!

If not, follow the steps below to clean the platen roller.

1. Open the cover (and dispenser door). Remove media from platen area.

2. Pull the platen bearing latch release tabs on the right and left sides out and then rotate the arms straight up towards the front of the printer.

3. Lift the platen out of the printer’s bottom frame.

4. Clean the platen with the alcohol moistened swab. Clean from the center out. Repeat this process until the all of the roller surface has been cleaned. If there has been heavy adhesive build-up or label jam, repeat with a new swab to remove residual contaminates.

5. Install the platen in the printer. Discard the cleaning swabs after use - do not reuse.

6. Make sure the bearings and drive gear are on the shaft of the platen.

Clean it thoroughly with 90% medical-grade alcohol and a fiber-free cleaning swab.

Let alcohol dissipate and the printer dry completely.

Use a cleaning swab to remove debris or dust that has built-up on the holders, guides and media path surfaces.

1. Use the alcohol in the cleaning swab to soak the debris to break up the adhesive.

2. Wipe the ridges to remove accumulated debris.

3. Wipe the inside edges of both edge guides to remove any built-up residue.

4. Wait one minute before closing the printer.

Discard the cleaning swab after use.