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A.O. Smith

A.O. Smith Water Heater HWB-399

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A.O. Smith Water Heater HWB-399
A.O. Smith Water Heater HWB-399

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Manual for A.O. Smith Water Heater HWB-399

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A.O. Smith Water Heater HWB-399

A.O. Smith Water Heater HWB-399

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Maintenance Plans for A.O. Smith Water Heater Model HWB-399

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4 Monthly Circulator Pump Lubrication

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Initial Lubrication

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Oil the three oil cups (2 on the motor, 1 on the pump) as instructed on the oil tube supplied with the unit.

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Regular Lubrication

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Lubricate the three oil cups at least once every four months during the heating season.

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For combination heating-cooling systems, lubricate every four months year-round.

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Oil Quantity

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Use 2 or 3 teaspoonsful in bearing oil cups.

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Use 10 or 12 drops in the motor oil cups.

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Oil Type

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Closed Circuit Testing

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Thermocouple Testing

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Attach the leads from a millivolt meter to the thermocouple and junction block and record the reading

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Is the thermocouple reading above 14 to 18 millivolts?

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Voltage Supply Testing

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Transfer the lead on the junction block to other terminal and record the reading

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Is the voltage supply reading between 8 to 14 millivolts?

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If the reading is less than 8 millivolts, describe the issues found with the junction block connections and protector switch leads

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Millivolt Drop Measurement

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Enter the millivolt drop across the contacts

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6 Monthly Low Water Cutoff Maintenance

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Inspection of Safety Devices

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Inspect the operation of all safety devices including low water cutoffs

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Flushing of Low Water Cutoff Device

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Flush the low water cutoff device of the float type

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Water Condition Assessment

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Is a more frequent inspection necessary based on current water conditions?

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6 Monthly Pilot Flame Check

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Pilot Burner - Electronic Ignition

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Open fused disconnect switch or shut off electrical power to the boiler.

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Turn the gas valve control knob counterclockwise to the 'PILOT' position.

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Close fused disconnect switch to restore electrical power to the boiler.

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Did the pilot ignite with the combination gas valve knob set at 'PILOT' and the system calling for heat?

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Adjust pilot flame to cover 3/8" to 1/2" (10-12mm) of the sensing probe tip.

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Did the main burner fail to light after pilot ignition?

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Check the following if the main burner fails to light

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Replace valve if electrical power and gas are present but the valve does not open when system calls for heat.

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Protector Switch Continuity Testing

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Preparation

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Ensure the protector switch reset button is not depressed

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Remove leads from the switch and attach to test flashlight leads

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Testing with Model N22T Test Kit

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Turn on the flashlight

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Does the lamp light up?

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If Lamp Does Not Light

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Depress reset button on switch (ensure water temperature is below 200°F)

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Does the lamp light up after depressing the reset button?

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Parts for A.O. Smith Water Heater HWB-399

Access the parts list for your equipment in MaintainX.

Part Name
Part Number

Safety Flow Switch Package

211480

Thermal Balancer

98190

Tank Fitting 2"

94447

Tank Fitting 2-1/2"

94447-1

Tank Fitting 3"

94447-2

Safety Flow Switch Package

211480

Thermal Balancer

98190

Tank Fitting 2"

94447

Tank Fitting 2-1/2"

94447-1

Tank Fitting 3"

94447-2

Safety Flow Switch Package

211480

Thermal Balancer

98190

Tank Fitting 2"

94447

Tank Fitting 2-1/2"

94447-1

Tank Fitting 3"

94447-2

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