Epson Inkjet Printer SureColor P8570DL

Checking the Nozzles Using the Product Control Panel

Is roll paper or cut sheet paper loaded in the printer?

Select Maintenance > Print Head Nozzle Check

Are there gaps in the printed pattern?

If there are no gaps, select O to exit

If there are gaps or the pattern is faint, select X to perform head cleaning

Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary

Warning: Do not replace the borderless maintenance box while printing, otherwise ink may leak.

Warning: Do not touch the chip on the borderless maintenance box or you may prevent normal operation and printing.

Warning: Do not reuse a borderless maintenance box you have removed from the printer and exposed to air for a long period of time. The box will not absorb any more ink.

Warning: Do not tilt the borderless maintenance box until the bag is firmly sealed, otherwise ink may leak.

Warning: Dispose of the used borderless maintenance box carefully.

Check the LCD screen to determine which maintenance box needs to be replaced.

Upload a photo of the new borderless maintenance box from the package.

Lift up the paper support lock lever, then move the paper support down to position A (the lowest position).

Extend the paper output flap as shown.

Paper Feed Adjust: Adjust the paper feed if you are unable to resolve banding issues even after cleaning and aligning the print head.

Adjusting the Paper Feed Using the Product Control Panel

If your printouts are grainy or blurry, or you still see dark or light horizontal bands, you may need to adjust the paper feed using the product control panel.

1. Load roll paper or cut sheet paper in the printer.

Note: Load paper that is at least 13.3 inches wide by 21.9 inches long (338 mm × 558 mm).

2. Make sure the correct paper type is selected.

Note: If you are using commercially available paper, make sure you create the custom paper settings in advance.

3. Select Paper Setting > paper source > Print Adjustments > Paper Feed Adjust.

4. Select one of the following:

Print Head Cleaning: Clean the print head if you notice faint areas or gaps in your printouts.

If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Use the nozzle check pattern to determine which colors need cleaning. You can save ink by cleaning only selected colors (control panel only).

Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first.

Your printer automatically checks the print head nozzles when the printer is turned on and before printing; and cleans them when it detects clogged nozzles. To change this setting, select General Settings > Printer Settings > Auto Cleaning.

Note: When Auto Cleaning is enabled, the nozzles are checked after head cleaning and, if clogging is detected, auto cleaning is performed. Depending on the status of the nozzles, this process can take up to 32 minutes.

Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.

1. Load roll or cut sheet paper in the printer.

Warning: This cleaning procedure requires trained personnel with PPE!

Turn off the product, wait for the LCD screen to turn off, and unplug the power cable from the electrical outlet.

Wait for one minute before continuing.

Use a soft, lint-free cloth to thoroughly remove dust and dirt from the platen. Wipe from the top to the bottom of the platen and do not touch the rollers or ink tubes.

Upload a photo of the cleaned area.

If any paper particles have accumulated in the holes, use a pointed object such as a toothpick to push the material into the holes.

Use cotton swabs to remove any paper particles or dust around the outer edges of the borderless pads.

Close the front covers, plug in the power cord, and turn the product back on.