Epson Printer WF-C5710

If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles.

Cleaning uses ink, so clean the nozzles only if print quality declines.

You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.

Note: You cannot clean the print head if ink is expended, and may not be able to clean it when ink is low.

You must replace the ink pack first.

You can print a nozzle check pattern to check for clogged nozzles.

Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.

Warning: Make sure there are no errors on the LCD screen.

Load a few sheets of plain paper in the product.

Press the home button, if necessary.

Select Settings > Maintenance > Print Head Alignment.

Select one of the following options

Follow the on-screen instructions to print an alignment sheet.

Note: Do not cancel printing while you are printing head alignment patterns.

Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed

Ruled Line Alignment: Select the number representing the pattern with the least amount of separation or overlap.

Warning: Make sure the printer is turned off before starting the cleaning process.

Enter the paper source you want to clean

Is the printout smeared or scuffed?

If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean.

Select Settings > Maintenance > Paper Guide Cleaning.

Did you select the paper source you want to clean?

Follow the on-screen instructions to clean the paper guide.

Did you follow the on-screen instructions to clean the paper guide?

Warning: Follow the on-screen instructions when replacing the maintenance box.

Did you see a message on the LCD screen?

Do not remove the maintenance box or its cover except when replacing the maintenance box.

Do not touch the green chip on the side of the maintenance box.

Do not tilt the maintenance box after removing it or ink may leak.

Do not touch the openings in the maintenance box or you may get ink on you.

Do not drop the maintenance box or subject it to strong shocks.

If you cannot replace the cover, the maintenance box may not be installed correctly. Remove and reinstall the maintenance box.

Do not store the maintenance box in high or freezing temperatures.

Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. Close the rear paper feed slot when you are not using it, to keep out dust.

Wait for the power light to turn off, then unplug the power cable.

Disconnect any connected cables.

Remove all the paper from the product.

Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers.

Clean any paper cassettes using a soft brush.

Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner.

Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.