Security Center

Serious About Security

We understand that you put a lot of trust into your vendors. At MaintainX, we are serious about security. Our business is built on security. As such, we have implemented security and privacy controls to provide a safe and secure application. Controls have been implemented to minimize the risk to the confidentiality, integrity, and availability of the system. Controls generally fall into one of the following categories: physical, technical, or administrative.

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To help with your vendor due diligence process, we are including a summary of security and privacy information here. If you need additional information, please contact us directly.

SOC 2 Compliant

Because we know protecting your data matters, MaintainX has undergone SOC2 security compliance to maintain the integrity of our data. An SOC report is an independent review from a CPA firm on the controls at a Service Organization relevant to Security, Availability, Processing Integrity, Confidentiality, or Privacy. These reports are intended to meet the needs of a broad range of users who need detailed information and assurance about the controls at a service organization.

See our Trust Report

ISO 27001:2013 Certification

ISO 27001 is one of the most widely recognized, internationally accepted independent security standards. MaintainX has earned ISO 27001:2013 certification for the MaintainX platform and its Montreal office. Our compliance with the ISO standard was certified by Insight Assurance.

See our Trust Report

GDPR Compliant

MaintainX is GDPR ready. These preparations include a comprehensive review of relevant internal processes, procedures, and documentation. Additionally, we have and continue to actively develop and implement data protection policies, procedures, controls, and security measures for GDPR compliance.

Learn about GDPR

Privacy Policy

We take our users' privacy, and by extension our Privacy Policy, to heart. MaintainX does not sell or share your information with unrelated third parties. We only use the information necessary to deliver the products and services to our clients and to market to prospective clients.

See our privacy policy

Cookie Policy

Cookies have a bad reputation on the Internet. No, we don't mean the sweet treats, but rather small pieces of data used to store user information and serve relevant content and ads to visitors. With MaintainX, we believe transparency is key when it comes to cookies. So you can know exactly what this data is being used for and why.

See our cookie policy

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