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Basic

For small teams

$0/mo

Get Started
Essential

For small teams

$8.33/moper user

Per user, per month, when billed annually.

Try for Free
Premium

For Small and Medium- Sized Businesses

$32.50/moper user

Per user, per month, when billed annually.

Try for Free
Enterprise

For Multiple Plants/Sites

Contact Sales for Pricing.

Contact Sales

Pay Annually

Pay Monthly

Compare Features & Plans

Basic

For Small Teams

$0/mo

Get Started

Free Plan Includes:

  • Unlimited Work Orders

  • Unlimited Messages with your Team

  • Unlimited Assets and Locations

  • Unlimited Work Order History

  • Unlimited Access to Web and Mobile Platforms

  • 5 Work Orders with Pictures/Month

  • 2 Repeatable Work Orders Chains/Month

  • Due Dates

  • PDF Exports Business Intelligence & Insights Window (1 Month Window)

Essential

For Small Businesses

$8.33/mo

Per user, per month, when billed annually.

Try it Free

Everything on Free Plan, plus:

  • Unlimited Work Orders with Pictures

  • Unlimited Requesters and Request Approvals

  • Unlimited Repeatable Work Orders Chains/Month

  • Business Intelligence & Insights Window (3 Month Window)

  • Work Order History and Data Export (Unlimited)

Premium

For Small and Medium-Sized Businesses

$32.50/mo

Per user, per month, when billed annually.

Try it Free

Everything on Free & Essential, plus:

  • Unlimited Parts Inventory

  • Free Import of Assets and Locations

  • Unlimited Advanced Forms

  • Parts Inventory

  • Time & Cost Tracking

  • Meter Based Maintenance

  • Sub-Assets/Sub-Locations

  • Reporting Work Order Filters

  • Offline Mode

  • Business Intelligence & Insights Window (6 Month Window)

  • Work Order History and Data Export (Unlimited)

  • CSV Exports

  • REST API Access

  • Requester Portal

  • Premium Support

Enterprise

For Multiple Plants/Sites

Contact Sales

Everything on Premium Plan, plus:

  • Multiple Sites/Facilities

  • Custom User Permissions

  • Escalation Protocols

  • IoT Meters

  • Enterprise Grid Reporting & Analytics

  • Mean Time Between Failures (MTBF)

  • SAML-based Single Sign-on (SSO)

  • Platinum Support

  • Dedicated Account Manager

  • Procedure Digitization and Implementation

  • Service Level Agreement (SLA)

Compare Plans & Features

Basic

Essential

Premium

Enterprise

Ability to create scheduled Work orders that repeat based on time or usage.
Repeating Work Orders

2 per month

Unlimited

Unlimited

Unlimited

Ability to add pictures to Work Orders. Once this limit is reached, you can still create Work Orders but cannot add pictures to them.
Work Orders with Pictures

5 per month

Unlimited

Unlimited

Unlimited

Ability to attach Procedures, Forms and Checklists to Work Orders.
Work Orders with attached Procedures

2 per month

3 per month

Unlimited

Unlimited

Work Orders

Unlimited

Unlimited

Unlimited

Unlimited

Assets

Unlimited

Unlimited

Unlimited

Unlimited

Locations

Unlimited

Unlimited

Unlimited

Unlimited

Real-Time Messaging

Unlimited

Unlimited

Unlimited

Unlimited

Requester Users

Unlimited

Unlimited

Unlimited

Unlimited

Vendors

Unlimited

Unlimited

Unlimited

Unlimited

PDF Exports

Unlimited

Unlimited

Unlimited

Unlimited

Work Order History and PDF Data Export.
Basic Reporting

Unlimited

Unlimited

Unlimited

Unlimited

Ability to track usage of Parts within Work Orders, and manage parts inventory.
Parts Inventory

Ability to create a Work Order to fix an issue based on a Procedure failure.
Corrective Actions

Ability to add an additional hierarchy level to your Assets and Locations.
Sub-Assets/Sub-Locations

Ability to track time across Work Orders, Assets, Locations and more. Costs can be calculated based on time spent, parts used, and additional costs.
Time & Cost Tracking

Ability to create Meters, track readings, and create Work Order triggers.
Meter Based Maintenance

Ability to create Purchase Orders, and send them to vendors and clients.
Purchase Orders

Ability to save assigned Work Orders to complete offline.
Offline Mode

Ability to export data in CSV (Excel) format.
CSV Exports

Ability to use filters on Work Order Reporting.
Reporting Work Order Filters

Ability to access our REST API.
REST API

Allow people outside your organization to generate Requests for your team to take care of.
Requester Portal

This limit applies to how much historical data you can view in Reporting. It does NOT impact Work Order History, which is unlimited for all plans. No work order or work order history is ever deleted.
Advanced Reporting (Business Intelligence & Insights Window)

1 month

3 months

6 months

Unlimited

Email Support

Self-Serve Knowledge Base

Forms, Assets & Locations Import

Ability to create separate Organizations and enable specific users switch between them.
Multiple Sites/Facilities

Ability to modify permissions for users in your organization.
Custom User Permissions

Ability to enable escalation alerts to a specific team when an ,Inspection is Flagged or Failed.
Escalation Protocols

Integrate your IoT devices directly with MaintainX.
IoT Meters

Ability to roll reporting across multiple MaintainX organizations into one Reporting Dashboard.
Enterprise Grid Reporting & Analytics

Ability to view MTBF on Assets and in Reporting.
Mean Time Between Failures (MTBF)

Ability to integrate with SSO services.
SAML-based Single Sign-on (SSO)

Dad jokes included free of charge!
Dedicated Account Manager

Service Level Agreement (SLA)

Frequently Asked Questions

Got a question? We’ve got answers. If you have any other questions, please

No. If you haven't yet chosen a plan and entered your payment information, your account will automatically be downgraded to our Free plan.
We accept all major credit cards and ACH bank transfer.
Yes. Go to the billing section of your dashboard and update your payment information.
No. All of our plans work across your entire team. We cannot have part of your team on our Premium plan and another group on Essential plan.
Absolutely! We work with top payment companies that guarantee your safety and security. All billing information is stored on our payment processing partner, which has the most stringent level of certification available in the payments industry.
You can cancel your subscription at any time. Once the subscription is canceled, you will not be charged next month. You will continue to have access to your paid features until your current subscription expires. Your account will then be downgraded to our Free plan.
Currently, we only offer monthly and annual subscriptions. You can upgrade or cancel your monthly account at any time with no further obligations.
Unfortunately, no. We do not issue full or partial refunds for any reason.
No work order or work order history is ever deleted. The Reporting Window limits how much of your organization's reporting history is visible based on your current plan. To view more of your organization's reporting history, reach out to your Account Executive.

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