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Pay MonthlyPay AnnuallyPay Annually and save 16%


Free forever. For small teams who need to digitize and track work orders.


per user/month

Basic includes:

  • Unlimited Work Orders

  • Unlimited requester users

  • Real-time messaging

  • 2 active repeating Work Orders

  • 2 Work Orders with attached Procedures

  • 1-month access to Advanced Analytics


For teams who want simple, streamlined preventive maintenance.


per user/month

Everything in Basic, plus:

  • Unlimited Work Orders with attached images

  • Unlimited repeating Work Orders

  • 3 Work Orders with attached Procedures

  • 3-month access to Advanced Analytics

Everything in Essential, plus:

  • Unlimited Work Orders with attached Procedures

  • Unlimited access to Advanced Analytics

  • Meter-based maintenance

  • Parts inventory management

  • Purchase order management

  • Time and cost tracking

  • Open REST API access


Advanced control and security to scale maintenance, safety, and operational excellence across multiple sites.

Everything in Premium, plus

  • Escalation protocols

  • Custom permissions

  • IoT sensor integrations

  • Advanced control and security, including SSO

  • Multi-site management tools and reporting

  • Dedicated Account Manager

Compare plans & features
Work Orders & Procedures
Unlimited Work Orders
Real-time messaging
Procedures with signature capture
Procedures with inspection checks

Add if-then logic so Procedures change based on user input.

Procedures with Conditional Logic Fields

Drive continuous improvement by tracking Work Order performance against customizable targets.

Procedure Scores

Attach Procedures to Work Orders to standardize work execution.

Work Orders with attached Procedures
2 per month
3 per month

Add more clarity to Work Orders with pictures and videos.

Work Orders with attached images
5 per month
Work Order exports
Unlimited PDF
Unlimited PDF
Unlimited PDF & CSV
Unlimited PDF & CSV

Access and complete saved Work Orders, even in areas with low connectivity.

Offline mode

Log time spent on Work Orders, Assets, Locations, and more.

Time & cost tracking
Work Requests
Unlimited requester users
Unlimited requests

Let guests and external teams submit requests from a shared URL.

Request Portal
Preventive Maintenance

Schedule work orders that repeat on a regular basis.

Repeating Work Orders
2 per month

Log meter readings and trigger work orders based on asset usage.

Meter-based maintenance

Automatically create Work Orders to address flagged and failed inspections.

Automated corrective actions

Define teams to receive automatic alerts for flagged and failed inspections.

Escalation protocols
Asset Management
Unlimited Assets
Unlimited Locations

Automatically generate QR codes and barcodes for all your assets.

QR & barcode scanning

Add deeper hierarchies to organize Asset and Location data.

Asset and Location hierarchies

Track the amount of time your assets are offline and the reasons why.

Downtime tracking
Parts Inventory Management
Unlimited vendors

Manage parts inventory and track parts usage against work orders.

Parts inventory tracking

Create and send purchase orders to vendors and clients.

Purchase orders

Avoid stockouts by notifying escalation teams when inventory levels are low.

Low stock alerts
Reporting & Analytics

Access core maintenance reports, including Work Order completion rates, Mean-Time-to-Repair (MTTR), and more.

Pre-built standard reports

Respond faster and improve efficiency with live-to-the-second visibility into your operations.

Real-time insights

Apply custom filters to quickly find the insights you need.

Reporting filters

Visualize and track performance over time directly in your MaintainX dashboard.

Advanced Analytics
Last 1 month
Last 3 months
Historical data exports
Unlimited (PDF)
Unlimited (PDF)
Unlimited (PDF & CSV)
Unlimited (PDF & CSV)

Quickly access the insights that matter most by curating your own dashboards using pre-built graphs.

Custom Dashboards

Get insight into the time and costs associated with Work Orders, Assets, and Locations. Costs can be calculated based on time spent, parts used, and more.

Time & cost reporting

View MTBF on Assets and Reports.

Mean Time Between Failure (MTBF)

View KPIs across multiple sites on a single screen.

Multi-site reporting
Data & Integrations

Sync MaintainX data with your systems of record, BI tools, and more. Additional costs may apply for custom integrations.

ERP and business system integrations

Connect MaintainX to other apps to keep data in sync and create custom workflow triggers.


Connect data from IoT sensors with MaintainX to trigger meter-based Work Orders and more.

IoT sensor integrations
Security, Administration & Control

Your data is never deleted.

Unlimited historical data retention

Import existing forms, assets, and locations.

Data imports

Modify permissions for users in your organization.

Custom user permissions

Consolidate all organizations into a single company account. Allow select admins to switch between organizations.

Multi-site management

Ability to integrate with SSO services.

SAML-based Single Sign-On (SSO)

Let multiple users log in from the same device.

Workstation mode

Connect with a human expert in minutes via email or chat.

24/5 support

Access product resources and FAQs in our self-serve knowledge base.

Support Center
Dedicated Account Manager

You may have to pay sales tax on your MaintainX subscription and professional services, depending on the billing zip code or country associated with your account. If you’re within a jurisdiction where you’re required to pay sales taxes, you’ll see the sales tax as a line item on your billing invoices and receipts.

Frequently Asked Questions

Got a question? We’ve got answers. If you have any other questions, please contact us via our sales team.

Billing phone number: 438-792-4800 - Billing Mailing Address: PO Box 208116 Dallas, TX 75320-8116
Unfortunately, no. We do not issue full or partial refunds for any reason.
You can cancel your subscription at any time. Once the subscription is canceled, you will not be charged next month. You will continue to have access to your paid features until your current subscription expires. Your account will then be downgraded to our Free plan.
Absolutely! We work with top payment companies that guarantee your safety and security. All billing information is stored on our payment processing partner, which has the most stringent level of certification available in the payments industry.
No. All of our plans work across your entire team. We cannot have part of your team on our Premium plan and another group on Essential plan.
No work order or work order history is ever deleted. Advanced Analytics makes it easy to analyze data directly within the MaintainX dashboard, rather than having to export raw data to other BI tools. To expand the reporting window available with your plan, reach out to your Account Executive.
Currently, we only offer monthly and annual subscriptions. You can upgrade or cancel your monthly account at any time with no further obligations.
Yes. Go to the billing section of your dashboard and update your payment information.
We accept all major credit cards and ACH bank transfer.
No. If you haven't yet chosen a plan and entered your payment information, your account will automatically be downgraded to our Free plan.

Get started for free

It’s time to let MaintainX
do the heavy lifting

Control the daily operations of your business

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