Rheem Water Heater PROG50-38N RH60

Venting System and Chimney Inspection

Ensure all components are in place and secure

Is there any soot or deterioration in the vent system?

Did you find soot or deterioration?

If yes, describe the issues found

Call the local gas utility to correct the problem and clean or replace the flue, flue baffle, and venting system if necessary

Operate the burner for 5 minutes

Inspect the pilot burner through the sight glass

Inspect the main burners through the sight glass

Is the pilot burner flame normal with the main burner off?

Is the main burner operating normally while firing?

Was any unusual burner operation noted?

Shut off the water heater if unusual operation is noted

Ensure the area around the water heater is clear of obstructions

Is the temperature and pressure relief valve functioning properly?

Drain a few quarts of water from the water heater’s tank

Check for any hard water deposits in the drained water

Is the relief valve outlet clear and not plugged?

Describe any issues encountered during maintenance

CAUTION: For your safety, cleaning of the burner must be performed only by qualified service personnel.

Ensure the burner chamber is sealed before starting.

Remove the burner from the water heater.

Choose cleaning method for the burner

Was the burner access door gasket replaced if the door was removed?

Reinstall the burner into the water heater.

Shut off gas to the water heater at the gas control (thermostat) gas cock or manual shut-off valve

Ensure no one is exposed to hot water before operating the temperature and pressure relief valve

Turn off the cold water supply to the water heater

Open a hot water faucet or lift the handle on the relief valve to admit air to the tank

Attach a garden hose to the drain valve on the water heater and direct the stream of water to a suitable drain

Open the drain valve to start draining the water heater