Zebra Zebra Desktop Printer TLP3842 TLP3842

Use a cleaning swab or pen to remove debris, dust or crust that has built-up on the holders, guides and media path surfaces.

1. Use the alcohol in the cleaning swab or pen to soak the debris so that it breaks up.

2. Wipe the area with the cleaning swab or pen to remove the debris.

3. Discard the cleaning swab or pen after use.;

If labels or ribbon run out while printing, leave the printer power on while reloading (data loss results if you turn off the printer). After you load a new label or ribbon roll, press the Feed button to restart.

Always use high-quality, approved labels, tags, and ribbons. If adhesive-backed labels are used that don’t lay flat on the backing liner, the exposed edges may stick to the label guides and rollers inside the printer, causing the label to peel off from the liner and jam the printer. Permanent damage to the print head may result if a non-approved ribbon is used as it may be wound incorrectly for the printer or contain chemicals corrosive to the print head. Approved supplies can be ordered from your dealer.

If ribbon runs out in the middle of a print job, the indicator lights red and the printer waits for you to add a fresh roll.

1. Keep the power on as you change ribbon.

2. Open the top cover, then cut the used ribbon so you can remove the cores.

3. Load a new ribbon roll. If necessary, review the Ribbon Loading steps.

5. Press the Feed button to restart printing.

Warning: Let the print head to cool for one minute before starting the cleaning process.

Did you use a new cleaning pen to swab the print elements from end to end?

Did you turn off the printer during the cleaning process?

Is the print quality good after cleaning?

If print quality remains poor after cleaning, try the Save-a-Print Head cleaning film.

Enter the name of your authorized reseller

Sign off on the print head cleaning

You must use thermal transfer media (accepts wax and/or resin transferred off a ribbon) when you use a ribbon. When loading ribbon, you install the supply and take-up rolls, then tighten the ribbon on the carriage.

Before following these steps, prepare the ribbon by removing its wrapping and pulling its adhesive strip free.

1. Thread the ribbon through the carriage.

2. Press the right side onto the supply hub.

3. Align the notches on the left side and mount onto the spokes of the left hub.

1. Press the right side onto the take-up hub.

2. Align the notches on the left side and mount onto the spokes of the left hub.

Warning: Avoid scrubbing or vigorously rubbing the platen; otherwise, the surface could be damaged.

Open the printer and remove labels

Place the cleaning card into the label path so that it is under the guides and it extends between the print head and platen roller

With the power switch on, press the feed switch to move the cleaning card through the printer

Sign off on the cleaning procedure