Zebra Printer ZD420

Warning: The cutter is not a user-serviceable component. Do NOT clean inside the cutter opening or blade mechanism.

For cleaning and maintenance of this option, call a service technician.

CAUTION: There are no operator serviceable parts in the cutter unit. Never remove the cutter cover (bezel). Never attempt to insert objects or fingers in to the cutter mechanism.

IMPORTANT: The blade has a special coating to resist adhesives and wear. Cleaning it may ruin the blade.

IMPORTANT: Use the recommended cleaning supplies listed in this guide. Using unapproved tools, cotton swabs, solvents (including alcohol), etc. may damage or shorten the cutter’s usable life or cause the cutter to bind.

IMPORTANT: Clean only the plastic media path surfaces, and not the internal cutter blades or cutter mechanism. The cutter blade mechanism does NOT require maintenance cleaning. DO NOT clean the blade. This blade has a special coating to resist adhesives and wear which may be damaged if cleaned.

CAUTION: There are no operator serviceable parts in the cutter unit. Never remove the cutter cover (bezel), or attempt to insert objects or fingers into the cutter mechanism.

CAUTION: Using un-approved tools, cotton swabs, solvents (including alcohol), etc. all may damage or shorten the cutter’s usable life or cause the cutter to jam.

Use a clean swab or lint-free cloth lightly-moistened with 99% isopropyl alcohol to wipe the ridges and the plastic surfaces of the media entry on the inside and the exit slot on the outside of the cutter. Clean inside the areas.

Warning: Use 99% pure isopropyl alcohol for cleaning

Peel bar, inner surfaces, and ridges on the door cleaned

Roller rotated and surfaces wiped

New swab or cloth used to remove any diluted residue

Sensor window cleaned thoroughly until it is clear of streaks and residue

Sign off on the cleaning procedure

Clean thoroughly as needed with fiber-free cleaning swabs and cloths moistened with 99% isopropyl alcohol. Let alcohol evaporate completely.

Use a cleaning swab and or a lint-free cloth to remove debris, dust or crust that has built-up on the holders, guides, and the media path surfaces.

Lightly moisten the swab or cloth with 99% solution medical-grade alcohol. For hard to clean areas, use extra alcohol on a cleaning swab to soak the debris to break up any adhesive that may have accumulated on surfaces in the media compartment.

IMPORTANT: Do NOT clean the printhead, movable sensor, or platen as part of this process.

Cleaning the Media Path - Lower Half of All ZD620 / ZD420 Printers

The lower half of all the ZD620 / ZD420 printer models get cleaned the same way, as described in this procedure.

IMPORTANT: Do NOT clean the printhead, sensors, or platen as part of this process.

1. Wipe the inside surfaces of the roll holders and the underside of the media guides with a cleaning swabs lightly moistened with 99% pure isopropyl alcohol solution and wipes. Use extra alcohol if necessary to soak accumulated debris for removal.

2. Wipe the inside surfaces of the roll holders and the underside of the media guides with a swab.

Warning: Only trained personnel should perform this procedure.

Is the printer unplugged and turned off?

Cleaning the exterior of the printer

Did you use a soft cloth, brush, or compressed air to wipe or blow dust and particles out of the printer?

Did you use plain soap and water solutions to moisten the cloth for cleaning the exterior?

Note: Only use the minimum amount of cleaning solution to avoid getting solution in the printer or other areas.

Did you avoid cleaning connectors or interior of the printer with this method?

Cleaning the printer user interface controls

Did you clean the printer user interface controls with the rest of the printer’s exterior?

Warning: This maintenance check requires trained personnel with PPE!

Cover and dispenser door opened?

Media removed from platen area?

Platen-bearing latch release tabs pulled and rotated up?

Platen lifted out of the printer’s bottom frame?

Gear and the two bearings slid off the shaft of the platen roller?

Platen cleaned with alcohol moistened swab or lint-free cloth?

IMPORTANT: To clean lineless platen, use ONLY the adhesive side of a piece of linerless media to gently lift the particles from the plater roller.

Bearings and drive gear are on the shaft of the platen roller?