If the control is calling for heat and doesn’t see one, (1), degree of temperature rise over a period of 5 minutes. Turn the main power switch off for approximately 10 seconds to reset the control. If problem persists, contact service. If the oven malfunctions, and the elements continuously run until the temperature probe reads 575°F, the element relay will be closed and the display will read “High Temp”: PRESS the "Prog" button for approximately 3 seconds. The control will display “MAIN MENU | EDIT MENU ITEM”. PRESS the 2 or 8 button to scroll to “SERVICE MENU”. PRESS the"Prog " button until the control displays “FACTORY DEFAULTS” PRESS the 2 or 8 button to change the “NO” to “YES” PRESS the "Prog" button 1X. The control will not respond for a period of approximately 5 seconds while the control defaults are loading. PRESS the "Prog" button 1X. PRESS the 'Start''button 2x to exit the programming mode.. Clamp the probe in the center of the middle rack. Pass the probe wire out of the oven between the door and the door seal and close the oven door. Plug the probe wire into the thermometer. Press the oven on/off switch. Allow the oven to preheat to 375°F for approx. 30 minutes before calibrating Record the values displayed on the thermometer when the HEAT ON LED goes off , and again when it goes back on. The average of these 2 numbers is the temperature at which the oven is cycling. This is the value used to calibrate the oven. To begin programming, press and hold the PROG button until the display changes to main menu/edit menu item. Press the 2 or 8 button to toggle through main menu to service menu. Pressing the PROG button again will advance to CAL/OFFSET. The 2 or 8 buttons can be used to increment the off set by 1 degree per button push. The off set can be + or -. The factory default will be 0, (no off set). If there is already off set programmed, add or subtract the number found in Step 4 to/from the existing off set. Press the PROG button and then the start button to exit the service menu program mode and fi nish the calibration. After entering a calibration off set, if necessary, allow the unit to cycle and verify calibration by repeating Step 4. The value found in Step 4 should match the set temperature. Press the VIEW/UTILITY button, then START to put the unit into the FAST COOL mode. Wait 3 minutes with oven in FAST COOL, then using an oven mitt, remove the oven probe. When oven is new, operate it for one hour at 375°F before you begin your normal cooking operation. After cooling, wipe the interior, including the racks, with a clean damp cloth. The oven should always be allowed to cool suffi ciently,using FAST COOL, before any cleaning is attempted. See “VIEW/UTILITY Button” on Page 12. Wipe exposed, cleanable surface when cool with a mild detergent and hot water. Stubborn residue spots may be removed with a lightweight non-metallic scouring pad. Dry thoroughly with a clean cloth. Stainless Steel surfaces can often be cleaned adequately with the same method. Stubborn stains may be removed by using a non-metallic abrasive pad, rubbing in the direction of the metal’s grain. If necessary, for particularly heavy deposits, you may mix a thin paste of water and scouring powder, and apply it with a sponge. Be careful to apply light pressure and remember to rub only in the direction of the grain in the metal. The control panel surface is easily cleaned with hot water, soap and a soft cloth. Do not use hard abrasives, solvent type materials or metallic scouring pads since these will scratch or cloud the surface. Never spray the perforated areas or control panel with steam or water, as this will allow moisture into the control cavity, which could damage electrical components. Unplug the unit from the receptacle. Remove the racks, right rack guide and the baffl e. Brush the wheel as needed to remove any grease and/ or particles. Carefully wipe the blower wheel and temp probe clean with a damp cloth. Replace the baffl e, rack guide and racks. The motor on your convection oven is maintenance free since it is constructed with self-lubricating sealed ball bearings. It is designed to provide durable service when treated with ordinary care. We have a few suggestions to follow on the care of your motor. When the motor is operating, it cools itself internally by air entering at the rear of the motor case, provided proper clearance has been allowed. Since the blower wheel is in the oven cavity it is at the same temperature as the oven. If the motor is stopped while the oven is hot, the heat from the blower wheel is conducted down the shaft and into the armature of the motor. This action could shorten the life of the motor. We recommend, at the end of the bake or roasting period, when the oven will be idle for any period of time, or before shutting down completely, that the doors be left open slightly, and press the VIEW/UTILITY button on the control panel. The fan will continue to run until the oven cools down to 150°F (66°C). When the oven temperature drops below 150ºF (66ºC) turn the oven off using the ON/OFF switch. This feature protects the oven motor from premature failure. Optimal cool-down will be achieved with the door open slightly.