How Maintenance Teams Are Actually Using AI Day to Day

At many organizations, AI has moved past the pilot phase and into daily habit, with technicians reaching for AI before consulting a manual, a peer, or a senior tech. That doesn't happen by accident. AI adoption requires the right foundation, the right use cases, and a team that's learned to trust the tool.

In this fireside chat, Nick Haase sits down with Eric Ayanegui, Sr. Director of Operations Engineering at Cintas, to talk through how to create the right conditions for AI usage in a large-scale industrial operation. 

Eric will share how his teams are using AI today for troubleshooting, knowledge capture, and decisions that go well beyond fixing equipment. He’ll also cover what it's taken to move AI use from novelty to default behavior across hundreds of sites.

What you'll take away:

• What AI looks like in daily maintenance workflows- not theory, but real use cases from the field
• How to build the data foundation that makes AI useful 
• What behavior change looks like when AI adoption moves from experiment to habit
• Where AI is delivering a competitive edge and where the industry still has work to do