Back
Manufacturing / Industrial • Inspections

Bellway Machine Breakdown Support Request

This procedure ensures machine breakdowns are reported to Randek clearly and consistently, from initial fault details through resolution tracking.
Randek UK ltd
02/04/2026

Bellway Machine Breakdown Support Request

This procedure guides users through creating a breakdown support sheet for Randek equipment, capturing machine details, fault type, priority, and corrective actions, and provides a record for submitting and tracking the support ticket with Randek.

    Date and time

    Name of requester

    Please add telephone number or email for quicker response

    Priority

    MACHINE LOCATION

    Please select which line has the fault

    Enter the machine name

    Please describe machine name or position on the line eg. EC2 Zero labour , FM3000 , Sub assembly c/v

    Select the type of fault

    Describe the fault

    Attach pictures / files / video's etc

    The more information Randek have the quicker we can resolve the fault

    Add or drag pictures

    List actions taken by Bellway to fix the fault

    RECORD OF ACTION AFTER REPORT RAISED

    SUPPORT TICKET NUMBER

    Once support email has been sent a ticket number will be issued. Please use this ticket number in all communication with Randek UK or Randek Sweden

    Description of fault recovery

    Relevant information received for recovery

    Add or drag pictures
Source: Randek UK ltd (Community Member)

Please note that any procedure, checklist, or other document available in the MaintainX Procedure Hub is provided for general education and information only and does not constitute legal, medical, or financial advice. MaintainX makes the materials available AS IS and AS PROVIDED, without warranties of any kind. By downloading or using any such materials, you assume the risk that they may not be appropriate for your specific situation and agree that you are solely responsible for any such use, including compliance with applicable law and with meeting any conditions of product warranties.