One Platform for Maintenance and Operations: How EMR Extended MaintainX to 200+ Operators
See what it takes to close the gap between maintenance and operations.
What to expect
Having already used MaintainX for maintenance, the team at EMR extended the platform to 200+ operators across 15 sites. Here's how they made it happen.
EMR's maintenance team covers 15 sites across the Gulf Coast with just five mechanics for over 200 operators. For years, they managed maintenance with reactive radio calls, paper checklists, and a maintenance team stretched thin between locations.
Kevin Davis, Regional Engineering and Maintenance Manager at EMR, joins MaintainX's Cliff West, a former maintenance and engineering director, to talk through what it actually takes to bring operators and maintenance onto one platform. They’ll cover the resistance they hit, the small changes that built trust, and what changed once everyone was working from the same system.
What you'll learn:
- How EMR moved pre-use checks and work requests off paper and radio calls
- How shared data changed root-cause conversations, replacing "operator error" with real failure patterns
- How EMR built trust between teams before implementing new software
- The measurable impact: shutdown time, output, and cost reduction
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