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Defect Handling - Weekly Audit Checklist

Warning: This audit requires trained personnel! The checklist highlights customer expectations and requirements. Therefore, your audit and review programs can specifically focus on those areas.
SV - Labs
01/19/2024

Defect Handling - Weekly Audit Checklist

Warning: This audit requires trained personnel! The checklist highlights customer expectations and requirements. Therefore, your audit and review programs can specifically focus on those areas.

    Active defect identification (not only CIL time, all 7 types, etc.) through the use of inspections.

    Defects are handwritten on Defect List and Defect List is at standard. Defects are also entered in Maintain X so the WO's can be assigned for temporary and permanent fix.

    Equipment owner analyzes the root cause for the defect to determine why the defect has occurred. The use of a why-why analysis or ATS may be used for more complicated or re-occurring defects.

    Once root cause is established the Equipment owner needs to figure out a countermeasure to eliminate the defect from re-occurring. Some examples would be adding an item to the CIL or establishing a periodic maintenance frequency for the defective part (PM02).

    Determination made if defect can be fixed within shift or if it requires parts, more skills or downtime (follow OPL).

    If you decide to fix the defect now, ensure you can fix it within the scheduled downtime or notify your Team Leader of your intent to fix the defect and make sure the extra downtime is the right decision, fix the defect.

    Temporary countermeasures being used if the defect cannot be resolved during shift.

    MaintainX notifications are being written and documented on defect list for defects requiring parts, more skills or downtime.

    Area Leader conducts weekly meetings to execute the defect elimination.

    Defects are being resolved in a timely fashion and highlighted upon completion.

    In the team meeting the Equipment Area Owner shares the status of their open defects and shares what the plans are to fix them, or ask for any help that may be required.

    Line Leaders are actively reviewing defect lists and coaching equipment owners on defect fixing.

    Resolved defects are being reapplied to similar unit ops.

    Line Leader tracks the number of defects fixed during the month, reviews it in DDS and reports it at the weekly department review.

    Line leader develops the data to show how the defect fixing trends are affecting the stops results and reacts to this data with changes to their action plans.

    Line leaders use the data from 16 & 17 to give feedback to the equipment owners on the effectiveness of their defect identifying and fixing approach.

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Source: SV - Labs (Community Member)

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