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Manufacturing / Industrial • Inspections

Bellway Support Request

This procedure guides the user in creating a breakdown support sheet by entering machine details, selecting the type of fault, describing the fault, and listing actions taken to address the fault. Once completed convert to PDF and send to ' SUPPORT@RANDEK.COM A ticket number will then be issued
Randek UK ltd
02/03/2026

Bellway Support Request

This procedure guides the user in creating a breakdown support sheet by entering machine details, selecting the type of fault, describing the fault, and listing actions taken to address the fault. Once completed convert to PDF and send to ' SUPPORT@RANDEK.COM A ticket number will then be issued

    Date and time

    Name of requester

    Please add telephone number or email for quicker response

    MACHINE LOCATION

    Please select which line has the fault

    Enter the machine name

    Please describe machine name or position on the line eg. EC2 Zero labour , FM3000 , Sub assembly c/v

    Select the type of fault

    Describe the fault

    Attach pictures / files / video's etc

    The more information Randek have the quicker we can resolve the fault

    Add or drag pictures

    List actions taken by Bellway to fix the fault

    RECORD OF ACTION AFTER REPORT RAISED

    SUPPORT TICKET NUMBER

    Once support email has been sent a ticket number will be issued. Please use this ticket number in all communication with Randek UK or Randek Sweden

    Description of fault recovery

    Relevant information received for recovery

    Add or drag pictures
Source: Randek UK ltd (Community Member)

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