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Healthcare • Inspections

Imaging Core Exchange Procedure

This procedure is used to record an imaging part core exchange or return, including the vendor, shipping, and tracking details needed for the vendor to process it.
Heritage Imaging
03/11/2026

Imaging Core Exchange Procedure

This procedure outlines how to document the return or exchange of an imaging part core so the vendor can process it correctly. It guides the technician through recording the part details, vendor and shipping information, return type (RMA, DOA, or Other), and any exception if the part was not shipped to the work order address.

    Part Returned (name)

    Part Number (if applicable)

    Part Serial Number (if applicable)

    Return Vendor Name

    Shipping/Freight Service Used

    Tracking Number

    This part is:

    if the answer is "oneOf [RMA]"

    RMA Number?

    if the answer is "oneOf [DOA]"

    DOA Number?

    if the answer is "oneOf [Other]"

    Summarize Return Circumstance

    Was this part shipped to the address provided in WO?

    if the answer is "oneOf [No]"

    Explain Circumstance

Source: Heritage Imaging (Community Member)

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