Maintenance Request Procedure
This is a systematic process through which employees or equipment operators submit requests for maintenance work. It involves documenting the issue, prioritizing the request, and routing it to the appropriate team for timely inspection and resolution to ensure equipment reliability and safety.
Waypoint
12/26/2024
Maintenance Request Procedure
This is a systematic process through which employees or equipment operators submit requests for maintenance work. It involves documenting the issue, prioritizing the request, and routing it to the appropriate team for timely inspection and resolution to ensure equipment reliability and safety.
Name of the employee
Title of the employee
Email of the employee
Consult the Maintenance manual on SharePoint for guidance before making a request
Detailed request to be submitted via MaintainX
For urgent needs during regular business hours (M-F 8am-4pm), make a MaintainX request and call the Front Desk
For urgent needs when the main office is closed, make a MaintainX request and call the Director of Maintenance and Property Management or the Director of Operations
Description of the urgent need
Routine, reoccurring service and maintenance needs
Timing of the service
Frequency of the service
Vendor of the service
Vendor contact details
Source: Waypoint (Community Member)