Property Inspection Audit
A Property Inspection Audit involves a thorough evaluation of a property's condition, including structural integrity, safety systems, and compliance with regulations. This process helps identify maintenance needs, ensures a safe and functional environment, and supports long-term asset value. Regular audits enhance operational efficiency and reduce unexpected repair costs
Turnberry Ocean Colony
02/08/2025
Property Inspection Audit
A Property Inspection Audit involves a thorough evaluation of a property's condition, including structural integrity, safety systems, and compliance with regulations. This process helps identify maintenance needs, ensures a safe and functional environment, and supports long-term asset value. Regular audits enhance operational efficiency and reduce unexpected repair costs
Procedure Max Score: 22
Concierge Inspection
Upon inspection: Are team members in full uniform? Is proper phone etiquette being used? Did they offer a proper welcome and departure greeting? Did they stand to greet residents and guests? Are proper package procedures being utilized? Is their area clean and organized?
Valet Inspection
Upon inspection: Are team members in full uniform? Are they present on the front drive? Did they offer a proper welcome and departure greeting? Is the valet ramp clean, neat and organized? Is the valet office clean and organized? Proper staffing levels according to business demands being followed?
Housekeeping Inspection
Upon inspection: Are team members in full uniform? Proper staffing levels according to business demands being followed? Were there any areas of opportunity? Cleanliness standards being met? Do resident areas smell fresh? Did you meet with the housekeeping manager during your inspection?
Luxury Service Standards Inspection
Upon inspection: Did you identify a specific department or team member that exceeded or did not meet our luxury service standards? Is the 10-5 rule being utilized with our team members? Did they offer a proper welcome and departure greeting? Proper uniform standards being enforced?
Maintenance Inspection
Upon Inspection: Did you identify any building equipment out of service? Are all 15 elevators fully operational? Fountains and pools fully operational? Did you identify any lights out (interior and exterior), Proper uniform standards being enforced? Proper staffing levels according to business demand? Mechanical rooms secured?
Food and Beverage Inspection
Upon inspection: Did you identify a specific team member that exceeded or did not meet our luxury service standards? Is the 10-5 rule being utilized with our team members? Did they offer a proper welcome and departure greeting? Proper uniform standards being enforced? Did you interact with residents and inquire about their dining experience? Is the dining room clean and organized?
Interior Building Inspection
Upon Inspection: Did you identify any areas of opportunities? Windows are clean and free of smudges? Resident areas are clean, smell fresh and free of debris? Interior florals and plants are in good condition and being maintained?
Exterior Building Inspection
Upon Inspection: Did you identify any areas of opportunity? Were there any lights out? Is the property free of debris? Trash cans are being emptied? Landscaping is in pristine condition? Palms and hardwoods are trimmed? Are plants and florals being maintained? Exterior windows are clean and free of debris?
Spa Serenity
Upon inspection: Are team members in full uniform? Is proper phone etiquette being used? Did they offer a proper welcome and departure greeting? Did they stand to greet residents and guests? Is their area clean and organized? Was there any equipment or amenities out of order?
Pool and Beach
Upon Inspection: Are team members in full uniform? Did they offer a proper welcome and departure greeting? Did they stand to greet residents and guests? Is their work area clean and organized? Did they offer aroma therapy towels, frozen grapes, infused water, and lotion to residents and guests?
Life Safety Inspections
Upon Inspection: Did you identify any life safety concerns?
Sign off on the property inspection audit
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Source: Turnberry Ocean Colony (Community Member)