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Hotel Inspection Checklist: Guest Rooms

This Hotel Inspection Checklist will help guarantee secure and hospitable rooms for guests. You can solve your problems before they occur, maintain each individual guest room, and improve customer satisfaction.
MaintainX
07/19/2022

Hotel Inspection Checklist: Guest Rooms

This Hotel Inspection Checklist will help guarantee secure and hospitable rooms for guests. You can solve your problems before they occur, maintain each individual guest room, and improve customer satisfaction.

    ROOM #

    INITIAL INSPECTOR

    INSPECTION DATE

    MAINTENANCE REPAIRS

    Engineer

    Start Date:

    End Date:

    HOUSEKEEPING TASKS

    Housekeeper

    Start Date

    End Date

    GUEST ROOMS

    ENTRANCE – Start at the doorway

    Inspect the exterior of the guest room door. (first impression)

    • Pass
    • Flag
    • Fail

    Inspect room number sign.

    • Pass
    • Flag
    • Fail

    Inspect door handle.

    • Pass
    • Flag
    • Fail

    Inspect door stop.

    • Pass
    • Flag
    • Fail

    Does door or frame need to be cleaned, repaired or repainted?

    • Pass
    • Flag
    • Fail

    Open the guest room door and inspect the frame and hinges.

    • Pass
    • Flag
    • Fail

    Does it close automatically? (life safety)

    • Pass
    • Flag
    • Fail

    Do the hinges squeak?

    • Pass
    • Flag
    • Fail

    Inspect and test the electronic lock.

    • Pass
    • Flag
    • Fail

    Inspect and test secondary lock.

    • Pass
    • Flag
    • Fail

    Inspect the peep hole to ensure it is clean, clear and facing the correct direction.

    • Pass
    • Flag
    • Fail

    Inspect the threshold.

    • Pass
    • Flag
    • Fail

    Check for emergency exit sign on back of door.

    • Pass
    • Flag
    • Fail

    Check for hotel laws sign on back of door.

    • Pass
    • Flag
    • Fail

    Inspect and test the light switch.

    • Pass
    • Flag
    • Fail

    Inspect and test the entrance light.

    • Pass
    • Flag
    • Fail

    Enter the room and see if anything catches your eye.

    • Pass
    • Flag
    • Fail

    WINDOWS/SLIDING DOOR

    Inspect and test windows, check for broken seals, cracks, drafts and broken hardware.

    • Pass
    • Flag
    • Fail

    Inspect and test window stop.

    • Pass
    • Flag
    • Fail

    Make sure drapes are in good condition, free of stains, and work correctly.

    • Pass
    • Flag
    • Fail

    Inspect and test drapery rod, baton and hooks.

    • Pass
    • Flag
    • Fail

    Inspect and test balcony doors and screens; they should slide easily and lock properly.

    • Pass
    • Flag
    • Fail

    Inspect balcony door lock.

    • Pass
    • Flag
    • Fail

    Inspect balcony door secondary lock.

    • Pass
    • Flag
    • Fail

    Inspect balcony.

    • Pass
    • Flag
    • Fail

    Inspect railing for wear, rusting, or damage.

    • Pass
    • Flag
    • Fail

    Inspect any balcony furniture.

    • Pass
    • Flag
    • Fail

    Inspect any balcony lighting fixture and make sure it works.

    • Pass
    • Flag
    • Fail

    Inspect sliding door track for dirt.

    • Pass
    • Flag
    • Fail

    Inspect adjoining/connection doors.

    • Pass
    • Flag
    • Fail

    Inspect and test door locks, hardware, and frame.

    • Pass
    • Flag
    • Fail

    PTAC/HVAC

    Inspect and test heating and cooling system.

    • Pass
    • Flag
    • Fail

    Test the thermostat (warm in the winter and cool in the summer.)

    • Pass
    • Flag
    • Fail

    Inspect and clean filters (4 times a year) and replace if necessary.

    • Pass
    • Flag
    • Fail

    Inspect for musty orders when operating the unit.

    • Pass
    • Flag
    • Fail

    Inspect carpet around the unit for moisture or carpet staining.

    • Pass
    • Flag
    • Fail

    Inspect and check the coils and condensation pan. Clean according to manufacturer’s specifications.

    • Pass
    • Flag
    • Fail

    Inspect any HVAC vents for damage, dirt or dust.

    • Pass
    • Flag
    • Fail

    Make sure the unit operates quietly.

    • Pass
    • Flag
    • Fail

    LIGHTING

    Test all the lamps in the room.

    • Pass
    • Flag
    • Fail

    Inspect the cords.

    • Pass
    • Flag
    • Fail

    Inspect shade for damage or staining and replace as necessary.

    • Pass
    • Flag
    • Fail

    Straighten shade and turn the seam away from your guests.

    • Pass
    • Flag
    • Fail

    Inspect switch plates and wall sockets for damage.

    • Pass
    • Flag
    • Fail

    Change all the guest room lighting at the same time, and date the bottoms, so you know when they were installed.

    • Pass
    • Flag
    • Fail

    Replace guest room lighting with compact fluorescent lighting (CFLs) or LED equivalent that meets brand standards.

    • Pass
    • Flag
    • Fail

    CLOSET

    Inspect the door, shelf, and inside walls.

    • Pass
    • Flag
    • Fail

    Inspect hangers and ensure the correct number and that all are in good working order.

    • Pass
    • Flag
    • Fail

    Inspect iron for damage and/or stains.

    • Pass
    • Flag
    • Fail

    Inspect ironing board and pad for damage, stains, and wrinkles.

    • Pass
    • Flag
    • Fail

    Inspect in-room safe and ensure it is in good working order.

    • Pass
    • Flag
    • Fail

    Inspect luggage rack.

    • Pass
    • Flag
    • Fail

    Inspect full-length mirror.

    • Pass
    • Flag
    • Fail

    FLOORING/BASEBOARDS/WALLS/CEILING

    Inspect carpeting for stains and damage.

    • Pass
    • Flag
    • Fail

    Inspect any tile in room for stains, cracks, or other damage.

    • Pass
    • Flag
    • Fail

    Inspect baseboards for marks or damage.

    • Pass
    • Flag
    • Fail

    Inspect walls for marks or damage.

    • Pass
    • Flag
    • Fail

    Inspect walls for marks or damage.

    • Pass
    • Flag
    • Fail

    FURNITURE

    Inspect dresser for chips, scratches, or damage.

    • Pass
    • Flag
    • Fail

    Inspect and test drawers and hardware.

    • Pass
    • Flag
    • Fail

    Inspect dresser mirror.

    • Pass
    • Flag
    • Fail

    Inspect armoire for chips, scratches, or damage.

    • Pass
    • Flag
    • Fail

    Inspect and test cabinets, drawers, and hardware.

    • Pass
    • Flag
    • Fail

    Inspect nightstands for chips, scratches, or damage.

    • Pass
    • Flag
    • Fail

    Drawers should open and close smoothly and easily.

    • Pass
    • Flag
    • Fail

    Inspect desks for chips, scratches, or damage.

    • Pass
    • Flag
    • Fail

    Inspect desk chair (Please sit in chair to ensure proper operation.)

    • Pass
    • Flag
    • Fail

    Inspect and test desk lamp and lampshade.

    • Pass
    • Flag
    • Fail

    Inspect any chairs and/or recliners.

    • Pass
    • Flag
    • Fail

    Inspect coffee table for chips, scratches, or damage.

    • Pass
    • Flag
    • Fail

    Inspect sofa for any stains, tears, or damage.

    • Pass
    • Flag
    • Fail

    Inspect end tables for chips, scratches, or damage.

    • Pass
    • Flag
    • Fail

    Open pull out sofa bed. Inspect for proper operation and check mattress for stains or damage.

    • Pass
    • Flag
    • Fail

    Inspect headboard.

    • Pass
    • Flag
    • Fail

    Inspect bed frame.

    • Pass
    • Flag
    • Fail

    Inspect top of bed (bedding) for stains or damage, wear or tears.

    • Pass
    • Flag
    • Fail

    Inspect mattress for damage, wear, tear or stains. (lay on bed)

    • Pass
    • Flag
    • Fail

    Mattresses should be rotated and/or flipped quarterly.

    • Pass
    • Flag
    • Fail

    Inspect box spring.

    • Pass
    • Flag
    • Fail

    Inspect for signs of bedbugs.

    • Pass
    • Flag
    • Fail

    Inspect and test bed lamps, shades, and electrical cords.

    • Pass
    • Flag
    • Fail

    Inspect and test remote controls, and put them on a schedule for battery replacement.

    • Pass
    • Flag
    • Fail

    Turn on TV and ensure pictures is clear.

    • Pass
    • Flag
    • Fail

    Inspect TV for any damage.

    • Pass
    • Flag
    • Fail

    Inspect alarm clocks and ensure it has the correct time.

    • Pass
    • Flag
    • Fail

    Make sure the alarm is turned off when room is not occupied.

    • Pass
    • Flag
    • Fail

    Inspect and test all telephones for proper operation.

    • Pass
    • Flag
    • Fail

    Inspect faceplate, also ensure proper information and room number.

    • Pass
    • Flag
    • Fail

    BATHROOM

    Inspect and test bathroom door; it should open and close quietly.

    • Pass
    • Flag
    • Fail

    Make sure the lock is in good working order.

    • Pass
    • Flag
    • Fail

    Inspect door stop.

    • Pass
    • Flag
    • Fail

    Inspect and test hairdryer.

    • Pass
    • Flag
    • Fail

    Inspect hairdryer filter.

    • Pass
    • Flag
    • Fail

    Inspect the nightlight.

    • Pass
    • Flag
    • Fail

    Turn on the light switch to ensure lights work properly.

    • Pass
    • Flag
    • Fail

    Inspect bathroom lighting and fixtures.

    • Pass
    • Flag
    • Fail

    Inspect the faceplate and outlets.

    • Pass
    • Flag
    • Fail

    Test the GFCI and reset.

    • Pass
    • Flag
    • Fail

    Inspect facial tissue dispenser.

    • Pass
    • Flag
    • Fail

    Inspect vanity.

    • Pass
    • Flag
    • Fail

    Inspect inside or under vanity.

    • Pass
    • Flag
    • Fail

    Inspect the mirrors for cracks, chips, or broken glass.

    • Pass
    • Flag
    • Fail

    Inspect tiles, grout and caulking for cracks, mold, mildew, or dirt.

    • Pass
    • Flag
    • Fail

    Inspect ceiling for stains or damage.

    • Pass
    • Flag
    • Fail

    Inspect exhaust fan and or vent; fan must operate quietly.

    • Pass
    • Flag
    • Fail

    Inspect faucet and drain.

    • Pass
    • Flag
    • Fail

    Test the faucet and run the water.

    • Pass
    • Flag
    • Fail

    Look under the faucet as if you are going to rinse your mouth. Is it clean?

    • Pass
    • Flag
    • Fail

    Does the sink drain properly?

    • Pass
    • Flag
    • Fail

    Test pop-up drain if applicable.

    • Pass
    • Flag
    • Fail

    Do you have a 1.5 GPM aerator installed to save water?

    • Pass
    • Flag
    • Fail

    Does the faucet drip?

    • Pass
    • Flag
    • Fail

    Ensure towel bar, towel rack, and/or towel shelf are in good condition and securely attached to the wall.

    • Pass
    • Flag
    • Fail

    Stand in the shower/sit in the tub. (looking from the guests' point of view)

    • Pass
    • Flag
    • Fail

    Inspect the grout.

    • Pass
    • Flag
    • Fail

    Inspect caulking.

    • Pass
    • Flag
    • Fail

    Inspect tiles. Look for cracks or missing grout or caulking which can lead to moisture and mold in the walls. These become very costly repairs and a source of room smell.

    • Pass
    • Flag
    • Fail

    Inspect soap dish and shelf.

    • Pass
    • Flag
    • Fail

    Inspect faucet, overflow valve, and drain.

    • Pass
    • Flag
    • Fail

    Inspect tub spout and test shower diverter. Ensure that there are no leaks or drips.

    • Pass
    • Flag
    • Fail

    Ensure shower works properly and has good pressure.

    • Pass
    • Flag
    • Fail

    Inspect walls and baseboards for scuff marks, stains, cracks, holes, and dust.

    • Pass
    • Flag
    • Fail

    Make sure the showerhead does not leak or drip.

    • Pass
    • Flag
    • Fail

    Clean any calcium deposits from showerhead and run the water to check pressure.

    • Pass
    • Flag
    • Fail

    Inspect the shower rod.

    • Pass
    • Flag
    • Fail

    Ensure shower rod is secure to the wall.

    • Pass
    • Flag
    • Fail

    Inspect shower curtain for damage, mold, or mildew.

    • Pass
    • Flag
    • Fail

    Inspect toilet, seat, base, and tank.

    • Pass
    • Flag
    • Fail

    Inspect caulk around toilet.

    • Pass
    • Flag
    • Fail

    Test the toilet. Does it flush properly?

    • Pass
    • Flag
    • Fail

    Open the tank lid and inspect flush valve and flapper.

    • Pass
    • Flag
    • Fail

    Does the flapper show and signs of wear, dirt build up, or leaking? (leaky flapper = lost money)

    • Pass
    • Flag
    • Fail

    Inspect bath tissue dispenser.

    • Pass
    • Flag
    • Fail

    Inspect facial tissue dispenser.

    • Pass
    • Flag
    • Fail
Source: MaintainX (Community Member)

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