Hotel Inspection Checklist: Guest Rooms
This Hotel Inspection Checklist will help guarantee secure and hospitable rooms for guests. You can solve your problems before they occur, maintain each individual guest room, and improve customer satisfaction.
MaintainX
07/19/2022
Hotel Inspection Checklist: Guest Rooms
This Hotel Inspection Checklist will help guarantee secure and hospitable rooms for guests. You can solve your problems before they occur, maintain each individual guest room, and improve customer satisfaction.
ROOM #
INITIAL INSPECTOR
INSPECTION DATE
MAINTENANCE REPAIRS
Engineer
Start Date:
End Date:
HOUSEKEEPING TASKS
Housekeeper
Start Date
End Date
GUEST ROOMS
ENTRANCE – Start at the doorway
Inspect the exterior of the guest room door. (first impression)
Inspect room number sign.
Inspect door handle.
Inspect door stop.
Does door or frame need to be cleaned, repaired or repainted?
Open the guest room door and inspect the frame and hinges.
Does it close automatically? (life safety)
Do the hinges squeak?
Inspect and test the electronic lock.
Inspect and test secondary lock.
Inspect the peep hole to ensure it is clean, clear and facing the correct direction.
Inspect the threshold.
Check for emergency exit sign on back of door.
Check for hotel laws sign on back of door.
Inspect and test the light switch.
Inspect and test the entrance light.
Enter the room and see if anything catches your eye.
WINDOWS/SLIDING DOOR
Inspect and test windows, check for broken seals, cracks, drafts and broken hardware.
Inspect and test window stop.
Make sure drapes are in good condition, free of stains, and work correctly.
Inspect and test drapery rod, baton and hooks.
Inspect and test balcony doors and screens; they should slide easily and lock properly.
Inspect balcony door lock.
Inspect balcony door secondary lock.
Inspect balcony.
Inspect railing for wear, rusting, or damage.
Inspect any balcony furniture.
Inspect any balcony lighting fixture and make sure it works.
Inspect sliding door track for dirt.
Inspect adjoining/connection doors.
Inspect and test door locks, hardware, and frame.
PTAC/HVAC
Inspect and test heating and cooling system.
Test the thermostat (warm in the winter and cool in the summer.)
Inspect and clean filters (4 times a year) and replace if necessary.
Inspect for musty orders when operating the unit.
Inspect carpet around the unit for moisture or carpet staining.
Inspect and check the coils and condensation pan. Clean according to manufacturer’s specifications.
Inspect any HVAC vents for damage, dirt or dust.
Make sure the unit operates quietly.
LIGHTING
Test all the lamps in the room.
Inspect the cords.
Inspect shade for damage or staining and replace as necessary.
Straighten shade and turn the seam away from your guests.
Inspect switch plates and wall sockets for damage.
Change all the guest room lighting at the same time, and date the bottoms, so you know when they were installed.
Replace guest room lighting with compact fluorescent lighting (CFLs) or LED equivalent that meets brand standards.
CLOSET
Inspect the door, shelf, and inside walls.
Inspect hangers and ensure the correct number and that all are in good working order.
Inspect iron for damage and/or stains.
Inspect ironing board and pad for damage, stains, and wrinkles.
Inspect in-room safe and ensure it is in good working order.
Inspect luggage rack.
Inspect full-length mirror.
FLOORING/BASEBOARDS/WALLS/CEILING
Inspect carpeting for stains and damage.
Inspect any tile in room for stains, cracks, or other damage.
Inspect baseboards for marks or damage.
Inspect walls for marks or damage.
Inspect walls for marks or damage.
FURNITURE
Inspect dresser for chips, scratches, or damage.
Inspect and test drawers and hardware.
Inspect dresser mirror.
Inspect armoire for chips, scratches, or damage.
Inspect and test cabinets, drawers, and hardware.
Inspect nightstands for chips, scratches, or damage.
Drawers should open and close smoothly and easily.
Inspect desks for chips, scratches, or damage.
Inspect desk chair (Please sit in chair to ensure proper operation.)
Inspect and test desk lamp and lampshade.
Inspect any chairs and/or recliners.
Inspect coffee table for chips, scratches, or damage.
Inspect sofa for any stains, tears, or damage.
Inspect end tables for chips, scratches, or damage.
Open pull out sofa bed. Inspect for proper operation and check mattress for stains or damage.
Inspect headboard.
Inspect bed frame.
Inspect top of bed (bedding) for stains or damage, wear or tears.
Inspect mattress for damage, wear, tear or stains. (lay on bed)
Mattresses should be rotated and/or flipped quarterly.
Inspect box spring.
Inspect for signs of bedbugs.
Inspect and test bed lamps, shades, and electrical cords.
Inspect and test remote controls, and put them on a schedule for battery replacement.
Turn on TV and ensure pictures is clear.
Inspect TV for any damage.
Inspect alarm clocks and ensure it has the correct time.
Make sure the alarm is turned off when room is not occupied.
Inspect and test all telephones for proper operation.
Inspect faceplate, also ensure proper information and room number.
BATHROOM
Inspect and test bathroom door; it should open and close quietly.
Make sure the lock is in good working order.
Inspect door stop.
Inspect and test hairdryer.
Inspect hairdryer filter.
Inspect the nightlight.
Turn on the light switch to ensure lights work properly.
Inspect bathroom lighting and fixtures.
Inspect the faceplate and outlets.
Test the GFCI and reset.
Inspect facial tissue dispenser.
Inspect vanity.
Inspect inside or under vanity.
Inspect the mirrors for cracks, chips, or broken glass.
Inspect tiles, grout and caulking for cracks, mold, mildew, or dirt.
Inspect ceiling for stains or damage.
Inspect exhaust fan and or vent; fan must operate quietly.
Inspect faucet and drain.
Test the faucet and run the water.
Look under the faucet as if you are going to rinse your mouth. Is it clean?
Does the sink drain properly?
Test pop-up drain if applicable.
Do you have a 1.5 GPM aerator installed to save water?
Does the faucet drip?
Ensure towel bar, towel rack, and/or towel shelf are in good condition and securely attached to the wall.
Stand in the shower/sit in the tub. (looking from the guests' point of view)
Inspect the grout.
Inspect caulking.
Inspect tiles. Look for cracks or missing grout or caulking which can lead to moisture and mold in the walls. These become very costly repairs and a source of room smell.
Inspect soap dish and shelf.
Inspect faucet, overflow valve, and drain.
Inspect tub spout and test shower diverter. Ensure that there are no leaks or drips.
Ensure shower works properly and has good pressure.
Inspect walls and baseboards for scuff marks, stains, cracks, holes, and dust.
Make sure the showerhead does not leak or drip.
Clean any calcium deposits from showerhead and run the water to check pressure.
Inspect the shower rod.
Ensure shower rod is secure to the wall.
Inspect shower curtain for damage, mold, or mildew.
Inspect toilet, seat, base, and tank.
Inspect caulk around toilet.
Test the toilet. Does it flush properly?
Open the tank lid and inspect flush valve and flapper.
Does the flapper show and signs of wear, dirt build up, or leaking? (leaky flapper = lost money)
Inspect bath tissue dispenser.
Inspect facial tissue dispenser.
Source: MaintainX (Community Member)