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Hotel Site Inspection Checklist

This Hotel Inspection Checklist will help keep your property and public areas attractive and in good condition all year. Use this checklist to catch minor issues before they turn into more expensive repair and remodeling projects.
MaintainX
07/19/2022

Hotel Site Inspection Checklist

This Hotel Inspection Checklist will help keep your property and public areas attractive and in good condition all year. Use this checklist to catch minor issues before they turn into more expensive repair and remodeling projects.

    Name of Property:

    Location/City:

    Anticipated dates(s) for event:

    Public Spaces – Hotel Accessibility

    Front lobby registration desk – accessible counter

    • Pass
    • Flag
    • Fail

    If no, what accommodations will be made?

    Level front entrance or ramp?

    • Pass
    • Flag
    • Fail

    Free of any obstacles – gravel, curbs or stairs?

    • Pass
    • Flag
    • Fail

    Is the grade very steep?

    • Pass
    • Flag
    • Fail

    Entrance doors have a clear width of 32"?

    • Pass
    • Flag
    • Fail

    Elevator doors open a minimum of 36” wide and 48” deep?

    • Pass
    • Flag
    • Fail

    Elevators have low buttons and Braille markings?

    • Pass
    • Flag
    • Fail

    Elevators have auditory signals?

    • Pass
    • Flag
    • Fail

    Elevators have an automatic safety reopening device?

    • Pass
    • Flag
    • Fail

    Public telephones that are accessible?

    • Pass
    • Flag
    • Fail

    Public telephone with coin slot 54” above floor?

    • Pass
    • Flag
    • Fail

    Public telephone with volume control?

    • Pass
    • Flag
    • Fail

    Public telephones with raised lettering instructions?

    • Pass
    • Flag
    • Fail

    Hotel corridors a minimum of 36” wide?

    • Pass
    • Flag
    • Fail

    Drinking fountains no higher than 35” from the floor?

    • Pass
    • Flag
    • Fail

    Can we post larger signs that indicate the location of accessible washrooms, elevators and any other service(s)?

    • Pass
    • Flag
    • Fail

    How has the staff been rained to handle messages and wakeup calls for blind and hearing- impaired guests?

    • Pass
    • Flag
    • Fail

    Is there a TTY on property?

    • Pass
    • Flag
    • Fail

    Public Area Restrooms

    Adapted washroom stall that opens outward?

    • Pass
    • Flag
    • Fail

    Large bathroom stall with grab bar and side transfer that is 42-48” wide?

    • Pass
    • Flag
    • Fail

    Lavatory set 29” from floor with clear space underneath of 30” wide by 45” deep?

    • Pass
    • Flag
    • Fail

    Men’s bathroom urinal no higher than 17”?

    • Pass
    • Flag
    • Fail

    Lobby Area

    Condition of lobby (seating areas, etc.)?

    • Pass
    • Flag
    • Fail

    How close is the front desk to the entrance?

    • Pass
    • Flag
    • Fail

    Is the front desk well-staffed?

    • Pass
    • Flag
    • Fail

    Do guests seem to be waiting in line for check in/check out?

    • Pass
    • Flag
    • Fail

    Are a concierge and bellman readily available?

    • Pass
    • Flag
    • Fail

    What are the hotel gift shop hours?

    • Pass
    • Flag
    • Fail

    Is the entrance to the hotel gift shop wide enough for a wheel chair to pass through it?

    • Pass
    • Flag
    • Fail

    Are there other shops on property?

    • Pass
    • Flag
    • Fail

    Are the entrances to the other shops on the property wide enough for a wheel chair to pass through them?

    • Pass
    • Flag
    • Fail

    Are elevators easily accessible from lobby?

    • Pass
    • Flag
    • Fail

    Guest Rooms

    Room type (standard, deluxe, suite):

    How many ADA rooms?

    How many with roll-in showers?

    How many with 2 double beds?

    How many double-double bedded?

    How many queen/king bedded?

    Are the peepholes and locks low enough?

    • Pass
    • Flag
    • Fail

    Clear opening in rooms of 32” – hallways, bed, etc?

    • Pass
    • Flag
    • Fail

    Door to the bathroom opens outward?

    • Pass
    • Flag
    • Fail

    Sink and toilets no higher than 29” from floor?

    • Pass
    • Flag
    • Fail

    Showers:

    Roll in?

    • Pass
    • Flag
    • Fail

    Clear turnaround space outside?

    • Pass
    • Flag
    • Fail

    Stall 3’ by 3’?

    • Pass
    • Flag
    • Fail

    Are amplified phones and/or special communications equipment available for deaf and hearing- impaired guests in sleeping rooms?

    • Pass
    • Flag
    • Fail

    Can you order more from another hotel if necessary?

    • Pass
    • Flag
    • Fail

    How many are available?

    • Pass
    • Flag
    • Fail

    Amenities in rooms (check all that apply):

    How accessible are rooms to elevators?

    Furnishings – condition

    Date of last renovation

    General Information – Sleeping Rooms

    Can we have all our rooms in one area or floor of the hotel?

    • Pass
    • Flag
    • Fail

    Check in time?

    Check in time?

    Check out time?

    What is the policy on early check in and late check out?

    In the event of a post check out meeting, will a secured area be set aside for storage of luggage?

    • Pass
    • Flag
    • Fail

    What is the hotel’s policy on complimentary rooms?

    Bathroom equipped with grab bars and a clear turning space?

    • Pass
    • Flag
    • Fail

    Telephone located close to the bed?

    • Pass
    • Flag
    • Fail

    Are the accessible rooms near the elevators?

    • Pass
    • Flag
    • Fail

    Meeting Space/Registration Areas

    Location of meeting space in relation to sleeping rooms:

    Condition of carpets, drapes, etc.:

    Any renovations scheduled prior to/during our program?

    • Yes
    • No
    • N / A

    What are hotel regulations concerning hanging signs, banners, or posters on walls or hanging from ceiling?

    Is there a fee for hanging?

    • Yes
    • No
    • N / A

    What is the hotel’s policy on signs or banners outside the hotel or in the lobby area?

    How can signs be placed to identify activities?

    What pre-registration arrangements can be made? (Keys, etc.)

    Will the hotel supply registration desks without cost?

    • Yes
    • No
    • N / A

    What directional signs may be necessary?

    • Yes
    • No
    • N / A

    Hallways and corridors have clearance of 36”?

    • Pass
    • Flag
    • Fail

    Doors have a 32” clearance?

    • Pass
    • Flag
    • Fail

    Temporary ramps available for use with all raised podiums?

    • Pass
    • Flag
    • Fail

    Registration Area(s)

    Built in registration counters?

    • Pass
    • Flag
    • Fail

    Area(s) available for registration:

    How close to meeting space?

    Is there a room available for conference office and storage?

    • Pass
    • Flag
    • Fail

    Can dedicated telephone lines be installed?

    • Pass
    • Flag
    • Fail

    Ballroom/General Session

    Total sq. ft.

    Ceiling height

    Any obstructions with pillars or chandeliers?

    • Pass
    • Flag
    • Fail

    Can it accommodate a stage/dance floor?

    • Pass
    • Flag
    • Fail

    Able to set up rear-screen projection?

    • Pass
    • Flag
    • Fail

    What kind of lighting is in the meeting rooms?

    • Pass
    • Flag
    • Fail

    Can the rooms be completely blacked out or lighting dimmed?

    • Pass
    • Flag
    • Fail

    Can telephone in meeting room be cut off?

    • Pass
    • Flag
    • Fail

    Where are the electrical outlets in meeting rooms?

    • Pass
    • Flag
    • Fail

    Are restrooms and phones nearby?

    • Pass
    • Flag
    • Fail

    Where are doors in meeting rooms (back, front, side)?

    • Pass
    • Flag
    • Fail

    Breakout Rooms

    Total number of breakout rooms?

    Average sq. ft.:

    Ceiling height:

    Number with solid walls:

    Number with air walls:

    Do any rooms have built-in screens?

    • Pass
    • Flag
    • Fail

    How soundproof are the meeting walls?

    • Pass
    • Flag
    • Fail

    What kind of lighting is in the meeting rooms?

    • Pass
    • Flag
    • Fail

    Can the rooms be completely blacked out or lighting dimmed?

    • Pass
    • Flag
    • Fail

    Can telephone in meeting room be cut off?

    • Pass
    • Flag
    • Fail

    Where are the electrical outlets in meeting rooms?

    • Pass
    • Flag
    • Fail

    Are restrooms and phones nearby?

    • Pass
    • Flag
    • Fail

    Where are doors in meeting rooms (back, front, side)?

    • Pass
    • Flag
    • Fail

    Exhibit Area(s

    How much square feet is available for exhibits?

    How close is it to plenary session and breakouts?

    What types of tables are available for exhibits?

    Banquet Room / Food & Beverage

    Tax:

    Gratuity:

    Number of restaurants on property:

    Hours open:

    Is room service available, and at what times?

    • Pass
    • Flag
    • Fail

    Can room service be included with master account?

    • Pass
    • Flag
    • Fail

    Accessible? Ramps, flat surface? 32” clear opening?

    • Pass
    • Flag
    • Fail

    Are restaurant and room service menus available in Braille or large print?

    • Pass
    • Flag
    • Fail

    When must final menus be submitted?

    • Pass
    • Flag
    • Fail

    When are guarantees required?

    • Pass
    • Flag
    • Fail

    What is the policy on outside food/beverage?

    • Pass
    • Flag
    • Fail

    Audio Visual / Hotel Equipment

    Do you have an in-house audiovisual company?

    • Yes
    • No
    • N / A

    If no, whom do you contract with?

    May I receive a copy of the pricing list?

    • Yes
    • No
    • N / A

    What pieces of equipment does your property own?

    Who is in charge of the hotel equipment?

    What kinds and sizes of projection screens does the hotel own?

    Does the hotel have recording equipment?

    • Yes
    • No
    • N / A

    Where are the lighting and PA system controls (in the room or in a central room?

    Hotel Staff

    Is this a union hotel?

    • Yes
    • No
    • N / A

    Is a Convention Service Manager assigned to this event?

    • Yes
    • No
    • N / A

    If no, who will be the hotel liaison (include title):

    Will they be available when group is on-site?

    • Yes
    • No
    • N / A

    May we receive a roster of names and telephone numbers of hotel’s key staff?

    • Yes
    • No
    • N / A

    May we hold a pre-convention meeting with your staff?

    • Yes
    • No
    • N / A

    Will extra staff members be assigned for check in or check out of our guests?

    • Yes
    • No
    • N / A

    Security

    What type of guest room key system is used

    • Pass
    • Flag
    • Fail

    Are hallways and staircases well lighted?

    • Pass
    • Flag
    • Fail

    Are the fire exits well marked?

    • Pass
    • Flag
    • Fail

    Does the hotel have an emergency plan? Is it available for review?

    • Pass
    • Flag
    • Fail

    What are the arrangements for medical emergencies?

    Can we receive a copy of the hotel sexual harassment policies?

    • Yes
    • No
    • N / A

    s there a visual alert system available in some guest rooms?

    • Yes
    • No
    • N / A

    Parking

    Self-parking available?

    • Pass
    • Flag
    • Fail

    Is there a cost per day?

    • Pass
    • Flag
    • Fail

    Valet parking – cost per day?

    • Pass
    • Flag
    • Fail

    Are there in/out privileges

    • Pass
    • Flag
    • Fail

    How many wheelchair accessible parking spots?

    dditional wheelchair accessible spots with signs for our event?

    • Yes
    • No
    • N / A

    Health/Fitness Facilities

    Type of equipment available:

    Other services available: choose all that apply

    Hours available:

    Staff on site?

    • Yes
    • No
    • N / A

    Is there a daily charge to use the health facilities?

    • Yes
    • No
    • N / A

    Access for persons with disabilities?

    • Yes
    • No
    • N / A
Source: MaintainX (Community Member)

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