PWS Security Policies and Procedures

Observation

• A security officer's observation skills can be their most potent attribute in detecting and deterring any potential dangers or risks in the area they're guarding. Surveying and observing any unusual occurrences that could threaten the security and safety of people and property in the area is an essential skill for any security guard.

Observation skills

• Sight: Using your eyes to watch unusual activities through visual perception.

• Hearing: Using your ears to listen to unusual sounds in the area.

• Smell: Using your nose to detect abnormal fragrances or odors in the environment.

• Touch: Using your skin to feel surfaces, people, packages and identifying any risk or hazards.

Specific details to observe

• Movement: This is possibly the most vital detail to watch because it can help you detect the possible intent of people and objects.

• Silhouette: Identifiable or familiar figures can easily be spotted in the area you're guarding, so you should watch out for the unfamiliar ones.

• Spacing: You should also watch out for any space between the object and the environment you are guarding.

• Surfaces: Watch out for surfaces and keep note of the contrasts and textures of any surfaces in the area.

• Shadows: It is also essential to keep an eye on shadows, especially at night.

• Shapes: Watch for irregular shapes and detect any objects by their profile.

• Who: What are the names involved? ( Suspect, victim, witness)

• What: What happened and what evidence is available?

• When: What day and time did the incident occur?

• How: How did it happen?

• Why: Are you a witness? Do you know why the incident happened?

Types of security reports

• Daily activity: This is a summary overview of the events and activities that occur during your shift. It includes details about your routine and any unusual events that you notice.

• Incident: An incident report details a specific incident that occurs on the property you are responsible for securing. This would include events such as volatile individuals, theft, or a physical or verbal fight.

• Accident: This gives details about any accident that happen on the property you secure. This would include things like a fall, broken bones or objects, large spills, cuts or burns, damage to property and vehicles.

• Maintenance: A maintenance report logs the condition of security equipment and the grounds that you are protecting. It offers information about things that need to be updated, repaired or replaced.

• Summary: Summary reports offer feedback on a larger scale, and they concern a period longer than one shift. This could be an overview of a week, month, or quarter. This report asks for your thoughts and assessments of potential areas of vulnerability.

Daily Activities

• Acknowledge all faculty, staff, guest, parents, students and visitors upon entering and exiting the campus.

• Log all guest, visitors, parents and vendors in the appropriate logbook located inside the security station. Date, time, name of visitor, location or person as to reason for visit, license plate #, and initial your signature.

• Log all vendors in the appropriate logbook. All packages stop and will be received at the security station. This includes all Wal-Mart, Fed EX, UPS, USPS, Merchants, US Foods. Please allow the Food vendors access to the Dining Hall and USPS access to the Post Office.

• PWS do not allow Door Dash, Uber Eats or any other cooked food delivery service to deliver to campus for students.

• Log all keys requested by staff in the key logbook located at security. Always provide the name and time of the employee that has requested the keys.

• Log all mileage for PWS vehicles. Each vehicle has a separate logbook for mileage. Provide name of requester, date, time, exit miles and return mileage. Provide your signature as the officer on duty.

• After 5 p.m. the business office closes. The switchboard and all calls will be directed to the security station. Please be mindful of proper telephone etiquettes. " Thank you for calling Piney Woods, how may I help you?" or "Piney Woods Security, this is (your name), how may I direct your call?" You are required to take a legible detailed message to be passed to the intended party. Under no circumstances should a security officer give personal phone numbers of employees to callers.

• All students should have a signed checkout form, signed by a dormitory parent or someone from Student Affairs or Administration when preparing to leave campus. This ensures that all students are leaving campus with their authorized person. All forms should be retained for future use.

• There are to be no visitors allowed on campus after 9:30 p.m. In the event of an emergency, you must contact Student Affairs for instructions.

• Tours must be approved by the Administration. Do not allow people to tour the campus unless you have been given approval.

• Report all students entering or leaving dormitories via unauthorized exits after dormitory curfew to the dormitory parent or the Student Affairs Department. After you have contacted someone regarding the student, fill out an incident report and add the incident to your end of shift report.

• PWS security officers are responsible for travel and transportation for students, guest and staff. This includes day trips, airport transfers, train drop offs and pickups, as well as bus station runs.

• When registration begins you are responsible for all paperwork given to incoming parents and students. After the parent and student have completed the paperwork at the security station, you will direct them to the next area to continue registration. At the end of your shift, leave all paperwork for the registration process in a folder at security. Student Affairs will retrieve the folder once registration is complete.

• Each officer is expected to preform 2 patrols around the campus during their shift. This includes being visible, securing building, checking the perimeter, and looking for things out of the ordinary. Security officers working 2nd and 3rd shifts are required to check all buildings not in use and secure. All doors and windows should be locked, and all lights turned off.

• Report all water, electrical, and gas irregularities within the Maintenance Department. Add all findings to your end of shift report.

• In the event of an emergency, contact the appropriate response team immediately (Fire, Police, Ambulatory, etc.) follow emergency procedures and add occurrence to your end of shift report.

• Each PWS Security Officer is required to record a Daily Activity Report at the end of each shift. Detailing all occurrences, accidents, injuries or emergencies.

Responsibilities

• Never leave assigned duties unless necessary

• Never drive PWS vehicles off campus for personal use

• Do not allow property of PWS to remain out in the weather to be damaged

• Do not carry out personal telephone conversations on the PWS switchboard or the PWS security cell phone

• Do not allow unauthorized persons to visit the dormitories without permission from the Student Affairs Department

• Never allow unauthorized persons to visit the Security Station

• Do not have excessive background noise or electronic distractions inside the Security Station

• Never discuss daily activities within the Security Station with other employees

• Do not be found sleeping on duty

• Do not arrive to your post under the influence of drugs or alcohol

• Never drink alcohol or take drugs while on duty

• Never argue with staff, students, guest or visitors

• Do not participate in continuous personal cell phone calls

• No PWS security officer will be permitted to carry a firearm unless they have presented documentation of firearm carry to the Facilities Director

Firearm usage

• When there is a clear and sufficient reason to believe that the person against whom the weapon is used is attempting to kill or grievously injure the officer or another person

• When there is clear and sufficient reason to believe that the person the officer is attempting to apprehend presents an immediate and deadly threat to the safety of others if his/her captures is delayed

Firearm should not be used

• To warn or threaten anyone

• In pursuit of any person at any time

• At any time whatsoever, under any circumstances, if there is apparent danger of any innocent person being in the line of being harmed by gunfire

• To fire at a vehicle in which a person is attempting to escape

• To supplement verbal communication command

• To use a weapon to strike someone

• To fire at a fleeing person

• To fire warning shots

Security Officer Signature